Alexis Banks
Mount Pleasant,MI
Summary
Detail-oriented with strong problem-solving abilities, a willingness to learn, and excellent communication skills. Looking to contribute to team success and achieve positive results. Ready to tackle new challenges and gain experience in the field.
Overview
5
5
years of professional experience
Work History
Kitchen Staff/Runner
Max and Emily's Eatery
08.2025 - Current
- Delivered food and beverages promptly to ensure customer satisfaction and enhance the dining experience.
- Managed time efficiently while juggling multiple duties under tight deadlines, resulting in consistent performance.
- Demonstrated adaptability in performing various tasks as needed, ensuring seamless workflow.
- Operated kitchen equipment according to safety guidelines. Additionally maintained cleanliness of dining area, ensuring compliance with health and safety regulations.
- Successfully operated and cleaned slicer
- Ensured clear and effective communication between different parts of the kitchen
Shift Leader
BIGGBY COFFEE
07.2024 - Current
- Trained and mentored baristas, ensuring consistent delivery of high-quality coffee beverages and exceptional customer service
- Maintained cleanliness and organization
- Resolved customer complaints promptly and effectively, ensuring positive experiences for all patrons
- Provided knowledge on various coffee beans, brewing methods, and flavor profiles to educate customers
- Monitored and lead shifts of up to 5 baristas to ensure an effective work environment
- Counted and deposited money in tills
Babysitter
Myself
07.2021 - 11.2022
- Looked after children to ensure safety and proper wellbeing
- Prepared healthy, age-appropriate snacks and meals.
- Communicated positively with children and guardians.
- Adapted quickly to changing situations, maintaining calm during emergencies while prioritizing child welfare.
- Played games, worked on puzzles, and read books to young children.
- Improved children's bedtime routines with consistent schedules and calming activities.
- Provided support and guidance to children in conflict resolution.
- Used positive reinforcement techniques to promote patience and other good behaviors in children.
Barista/Cashier
BIGGBY COFFEE
05.2023 - Current
- Efficiently and correctly prepare drinks and food
- Interact and form connections with coworkers and customers
- Handle money through transactions
- Keep a clean work environment
- Clean and handle equipment such as espresso machines and grinders, coffee machines and grinders, toaster, microwave, and blenders
- Hygienically prepared and handle frozen and thawed foods
Concession Stand Worker
Midland Civic Arena
12.2022 - 04.2023
- Made and served food and drinks
- Operated and cleaned equipment such as popcorn, slushee, and coffee machines
- Counted and deposited money from the cash register
- Interacted and helped customers
Education
High school diploma -
Midland High School
Midland, MI05-2024
Bachelor of Arts - Childhood Development
Central Michigan University
Mount Pleasant, MI05-2028
Skills
- Barista Experience
- Food Preparation
- Flexible and adaptable
- POS
- Cash handling
- Childcare
- Customer service
- Dedicated work ethic
Timeline
Kitchen Staff/Runner
Max and Emily's Eatery
08.2025 - Current
Shift Leader
BIGGBY COFFEE
07.2024 - Current
Barista/Cashier
BIGGBY COFFEE
05.2023 - Current
Concession Stand Worker
Midland Civic Arena
12.2022 - 04.2023
Babysitter
Myself
07.2021 - 11.2022
High school diploma -
Midland High School
Bachelor of Arts - Childhood Development
Central Michigan University