Dedicated professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Hi, I’m
Alexis Beltran
Mesa,AZ
Summary
Overview
6
years of professional experience
Work History
Popeyes® Louisana Kitchen
Shift Lead
06.2023 - Current
Job overview
- Completed store opening and closing procedures and balanced tills.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Responded to and resolved customer questions and concerns.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Helped store management meet standards of service and quality in daily operations.
- Completed cash and credit card transactions accurately using POS software.
Walmart
Overnight Associate
08.2021 - 04.2023
Job overview
- Removed all boxes and related trash from sales floor and processed through compactors.
- Maintained neat, organized stockroom free of hazards.
- Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
- Assisted customers by finding items quickly to boost store satisfaction rates.
- Inspected inventory to identify shortages and maintain consistent inventory.
- Swept, dusted and mopped floor to perform regular cleaning and comply with sanitation standards.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Listened to customer needs and desires to identify and recommend optimal products.
El Super MarketMesa, AZ
Grocery Department Manager
07.2017 - 04.2021
Job overview
- Reviewed inventory levels and placed orders for products and merchandise for restocking purposes.
- Delegated tasks and duties to grocery staff and clearly communicated timeframes for completion.
- Engaged customers and provided very high level of service and support, helping find desired products and items.
- Strengthened profits by reducing waste, controlling shrinkage, and increasing team efficiency with optimized workflows.
- Organized efficient merchandise replenishment strategies to keep shelves stocked and well-organized for customers.
- Performed key tasks to promote inviting grocery store appearance.
- Enhanced communication between patrons and team members to cultivate upbeat, team-oriented culture.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
Education
Sequoia Charter Schools1460 S Horne, Mesa, AZ, 85204
High School Diploma
05.2015
University Overview
Skills
- Demand Fulfillment
- POS Inventory System Operation
- Dietary Restrictions
- Basic Mechanics
- POS Transactions
- Collaborative Environments
- Guest Satisfaction
- Effective Listening and Communication
- Loss Prevention Strategies
- General Housekeeping
Languages
English
Native or Bilingual
Spanish
Professional Working
Timeline
Shift Lead
Popeyes® Louisana Kitchen
06.2023 - Current
Overnight Associate
Walmart
08.2021 - 04.2023
Grocery Department Manager
El Super Market
07.2017 - 04.2021
Sequoia Charter Schools
High School Diploma