Alexis Black
Albany,GA
Summary
Motivated and determined leader who delivers an exceptional shopping experience that increases profit, trains and retains top talent. Ability to execute and complete all operational tasks and oversee merchandising. Ability to complete and delegate tasks given by company and Store Manager in allotted time.
Seeking a position with dynamic company which offers opportunity for achievement and advancement.
Overview
10
10
years of professional experience
3
3
Certification
Work History
Relationship Banker
Bank Of America
11.2020 - 03.2023
- Help clients protect assets through variety of strategies.
- Assist customers with setting up or closing accounts, completing loan applications and signing up for new services.
- Adhere to established security procedures and reported potential fraud or safety violations to management for immediate recourse.
- Prospect for new business through networking, community outreach and customer referral generation.
- Develop tailored solutions to meet individual banking needs.
- Process customer requests for statements, ordering additional checks and updating customer personal information in database.
- Review CSR work, complete BCRC scan, and filing branch documents.
Key Holder
Burlington
11.2018 - 02.2020
- Supervises teams from 8 to 10 employees and provides leadership and guidance to boost productivity, customer service and sales success
- Completes all administrative duties, including opening and closing reports and bank deposits, each day to keep back-office functions current and accurate
- Assists upper management with assessing employee performance
- Conducts department walkthroughs to assess and remedy factors such as cleanliness, inadequate stock levels and poor merchandising
- Streamlining operations to improve employee focus and productivity by prioritizing tasks prior to start of each shift
- Effectively training associates to increase performance and productivity
Assistant Manager- Educator
Sephora inside JcPenney
05.2016 - 04.2018
- Planned, communicated and ensured daily/weekly/ monthly workload is efficiently carried out with dedicated focus on processes that:
Established memorable customer experiences, increased individual development - Increased profit by 30%
Excellent Store Execution of merchandising, operational tasks delegated by company and store manager - Successfully built teams, partnerships, and morale by engaging and coaching in moment
- Trained team members to use successful strategies to meet operational and sales targets
- Set and enforced policies focused on increasing team productivity and strengthening operational efficiency
Product consultant
Sephora inside JcPenney
03.2013 - 05.2016
- Cleaned, merchandised and kept inventory for over 200 brands
- Assisted clients with product education and skincare routines
- Performed consistently to meet sales goals through personalized customer service
- Strong focus on teamwork
Education
My Computer Career
07-2025
Esthetics Diploma -
Atlanta School of Massage
Atlanta, GA2016
Skills
- Building effective relationships
- Planning, adjusting priorities, and managing time wisely in fast paced environment
- Client Base Retention
- Organization
- Sales Management
- Inventory monitoring
- Merchandising
- Succession Planning
- Project management
- Sales Planning
- Store Management
- Loss prevention-Monitor areas of possible loss due to free bagging, shoplifting, theft, and fraud
- Retain Top Talent
- Employee scheduling
- Brand Experience
- Cash handling
- Financial planning
- Financial advising
- Loans
Certification
- CompTIA A+
- Az900
- Ai900
Work Preference
Work Type
Full TimeWork Location
RemoteHybridImportant To Me
Work-life balanceCompany CultureFlexible work hoursPaid sick leaveTeam Building / Company RetreatsPaid time offHealthcare benefits401k matchCareer advancementWork from home optionStock Options / Equity / Profit SharingPersonal development programsWork Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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