Alexis Black
Kissimmee
Summary
Results driven operations professional with expertise in logistics, compliance and client services. Skilled in process improvement, team leadership and ensuring accuracy under tight deadlines.
Operations professional with proven track record in optimizing processes and driving efficiency. Strong focus on team collaboration, strategic planning, and achieving measurable results. Adept at adapting to changing needs and leading cross-functional teams. Skilled in project management, process improvement, and resource allocation. Dependable and results-driven, known for enhancing operational performance.
Overview
6
6
years of professional experience
Work History
Operations Manager
MGXpress Freight
07.2024 - 11.2024
- Oversaw day to day logistics for Amazon delivery operations, managing driver schedules, reports and route efficiency to ensure accurate and timely deliveries
- Provided driver coaching to improve safety, efficiency and customer satisfaction
Operations Manager
Direct Link Logistics
07.2023 - 05.2024
- Directed daily operations for Amazon delivery drivers, including scheduling, training and performance management
- Analyzed performance metrics and implemented process improvements
Title Policy Typist
Fidelity National Title
04.2022 - 07.2023
- Prepared and issued accurate title policies and endorsements by reviewing title commitments and entering data into the operating system
- Ensured compliance with company standards and state regulations while maintaining detailed records and timely policy delivery
Escrow Assistant
NCS Placer Title Company
03.2020 - 04.2022
- Managed escrow files and processed all required closing documents, including closing statements and disbursement worksheets, ensuring accuracy and compliance
Center Manager
Lincare
10.2018 - 03.2020
- Managed operations across sales, customer service, clinical and distribution departments
- Enhanced policies and procedures to support revenue growth
Education
Business Administration
Erie Community College
Buffalo, New York01.2009
High School Diploma - undefined
Gowanda High School
Gowanda, New York01.2009
Skills
- Leadership in training initiatives
- Proficient in accurate document formatting
- Analytical problem-solving
- Operational efficiency management
- Customer engagement
- Strategic decision-making
- Employee training
- Employee supervision
Accomplishments
- Increased company savings by 30% through corporate consensus-building and cross-functional geographical team coordination and development.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Collaborated with team of 10 in the development of Amazon Electric vehicle initiative.
Timeline
Operations Manager
MGXpress Freight
07.2024 - 11.2024
Operations Manager
Direct Link Logistics
07.2023 - 05.2024
Title Policy Typist
Fidelity National Title
04.2022 - 07.2023
Escrow Assistant
NCS Placer Title Company
03.2020 - 04.2022
Center Manager
Lincare
10.2018 - 03.2020
High School Diploma - undefined
Gowanda High School
Business Administration
Erie Community College
Similar Profiles
Ebony JonesEbony Jones
Dsp Driver at MgXpressDsp Driver at MgXpress
Tim PinelliTim Pinelli
Tractor Trailer Truck Driver at UPS Freight/TForce FreightTractor Trailer Truck Driver at UPS Freight/TForce Freight
Rick RamirezRick Ramirez
Operation Supervisor at UPS Freight/TForce FreightOperation Supervisor at UPS Freight/TForce Freight
Janiel RiveraJaniel Rivera
Lawn Maintenance Laborer at Arbor TechLawn Maintenance Laborer at Arbor Tech
Ashley Arzayus-HernandezAshley Arzayus-Hernandez
Server at Cocktails CateringServer at Cocktails Catering