Alexis Blake
Lake Charles,LA
Summary
I work very hard and learn fast. I love helping others and pride myself on being a dependable and loyal employee.
Overview
7
7
years of professional experience
Work History
Casino Table Games Dealer
L'Auberge Casino Resort Lake Charles
Lake Charles, LA
09.2023 - Current
- Dealt various casino table games including Blackjack, Roulette, and Craps in a fast-paced environment.
- Balanced bankrolls and verified winnings at the end of each shift.
- Assisted customers with questions about rules or game play.
- Verified customer identification to ensure compliance with gaming regulations.
- Provided excellent customer service while interacting with players in a friendly manner.
- Kept up-to-date on new games and strategies to improve performance as a dealer.
Cocktail Server
Golden Nugget Lake Charles Hotel & Casino
Lake Charles, LA
03.2018 - Current
- Prepared and served alcoholic beverages in accordance with company standards.
- Checked identification of customers to verify age requirements for purchase of alcohol.
- Assisted in stocking bar area with beer, wine, spirits, paper products, straws and stirrers.
- Provided exceptional service to high volume of daily customers.
Office Manager
General Services, LLC
Lake Charles , LA
05.2019 - 08.2019
- Assisted with budget planning and cuts, forecasts and financial statements.
- Supervised contract workers, organized schedules and delegated tasks.
- Maintained filing system for records, receipts, and other documents.
- Ordered supplies and equipment to maintain adequate inventory levels.
- Processed payroll accurately ensuring all employees were paid on time.
- Answered phone calls and responded to emails, leaving important messages for owner.
Phone Sales Associate
Cricket Wireless
Lake Charles, LA
11.2018 - 08.2019
- Provided excellent customer service throughout all interactions with clients our customers.
- Provided product information, quotes, availability, prices and delivery options to customers.
- Identified opportunities for upselling additional products or services based on customer needs.
- Maintained accurate records of all sales activities including sales volume, revenue generated, discounts offered.
Guest Service Agent
L'Auberge Casino Resort Lake Charles
Lake Charles, LA
03.2017 - 11.2018
- Performed check-in, check-out procedures for arriving, departing guests according to established standards.
- Answered inquiries about hotel services, facilities and local attractions.
- Maintained an up-to-date knowledge of all hotel services, amenities, promotions, packages and special events.
- Ensured that guest rooms were clean, tidy and supplied with necessary items prior to arrival of new guests.
- Scheduled reservations for groups such as meetings, conferences or weddings.
- Responded to all incoming phone calls to the property and routed them to their appropriate destination
Home Health Aide
Rescare Home Healthcare
Lake Charles, LA
02.2017 - 10.2019
- Provided companionship and monitored health condition of clients.
- Transported clients to doctor appointments and social events.
- Prepared meals and snacks according to prescribed diets.
- Collected information about conditions and treatment plans from caregivers, nurses, and doctors.
- Assisted with personal care activities, such as bathing, dressing and grooming.
- Administered medications as instructed by physician or nurse practitioner.
- Reported any changes in the client's physical or emotional condition to supervisor immediately.
- Monitored vital signs such as temperature, pulse rate, blood pressure .
- Recorded daily notes about client conditions, treatments provided and progress made.
Education
Some College (No Degree) - Higher Education Administration
McNeese State University
Lake Charles, LASkills
- Game Management
- Currency Exchange
- Excellent Guest Service
- Organizational Skills
- Excellent Communication
- Microsoft Word
- Time management
- Written Communication
References
References available upon request.
Timeline
Casino Table Games Dealer
L'Auberge Casino Resort Lake Charles
09.2023 - Current
Office Manager
General Services, LLC
05.2019 - 08.2019
Phone Sales Associate
Cricket Wireless
11.2018 - 08.2019
Cocktail Server
Golden Nugget Lake Charles Hotel & Casino
03.2018 - Current
Guest Service Agent
L'Auberge Casino Resort Lake Charles
03.2017 - 11.2018
Home Health Aide
Rescare Home Healthcare
02.2017 - 10.2019
Some College (No Degree) - Higher Education Administration
McNeese State University