Alexis Board
Wills Point,TX
Summary
Dynamic professional with a proven track record at Walmart, adept at moving merchandise and enhancing customer relationships. Excelled in roles from Overnight Stocker to Hiring Manager, demonstrating exceptional safety awareness and people-oriented service. Achieved significant improvements in stock management and team efficiency, leveraging skills in merchandise display and customer service to exceed performance targets.
Overview
5
5
years of professional experience
Work History
Overnight Stocker
Walmart
06.2024 - Current
- Scanned shelves and product cases to locate expired, outdated, and spoiled items.
- Removed all boxes and related trash from sales floor and processed through compactors.
- Maintained neat, organized stockroom free of hazards.
- Helped team organize and conduct store-wide markdowns and clearance sales to move end-of season merchandise and make room for new stock.
- Updated merchandise pricing to match new values and special promotional rates.
- Stocked shelves to match planogram images and instructions.
- Moved cardboard, plastic ties, and other debris from unboxing to trash.
Hiring Manager
Walmart
05.2023 - 06.2024
- Oriented newly hired employees by providing company information, facilitating onboarding processes and establishing position-related requirements.
- Developed relationships with potential job candidates to promote effective communication throughout hiring processes.
- Distributed employee engagement surveys to identify areas of improvement.
- Coordinated technical training and personal development classes for staff members.
- Conducted phone interviews to assess applicants relevant knowledge, skills, experience and aptitudes.
Team Lead
Walmart
05.2022 - 06.2023
- Managed schedules, accepted time off requests and found coverage for short shifts.
- Trained new team members by relaying information on company procedures and safety requirements.
- Created and managed project plans and timelines
- Managed leave requests and absences and arranged covers to facilitate smooth flow of operations.
Receptionist
Epic Nail Bar
03.2022 - 08.2022
- Managed multiple tasks and met time-sensitive deadlines.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Corresponded with clients through telephone.
- Confirmed appointments, communicated with clients, and updated client records.
- Resolved customer problems and complaints.
- Kept reception area clean and neat to give visitors positive first impression.
Cashier
Walmart
06.2021 - 05.2022
- Welcomed customers and helped determine their needs.
- Helped customers complete purchases, locate items, and join reward programs.
- Answered questions about store policies and addressed customer concerns.
- Worked flexible schedule and extra shifts to meet business needs.
- Built relationships with customers to encourage repeat business.
Crew Member
McDonald's
12.2019 - 07.2021
- Worked front counter, drive-thru and other areas.
- Addressed guest needs, questions, or concerns to create optimum experience onboard.
- Collaborated with team members to complete orders.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Took orders, prepared meals, and collected payments.
- Provided excellent customer service by greeting customers and meeting quality expectations.
Education
High School Diploma -
Lake Dallas High School
Lake Dallas, TX05.2022
Skills
- Moving merchandise
- Merchandise Display
- Safety awareness
- Stocking shelves
- Customer Relationship Management
- Outgoing customer service
- People oriented
Timeline
Overnight Stocker
Walmart
06.2024 - Current
Hiring Manager
Walmart
05.2023 - 06.2024
Team Lead
Walmart
05.2022 - 06.2023
Receptionist
Epic Nail Bar
03.2022 - 08.2022
Cashier
Walmart
06.2021 - 05.2022
Crew Member
McDonald's
12.2019 - 07.2021
High School Diploma -
Lake Dallas High School