Eloy Alcala
Odessa ,TX
Summary
Dedicated professional with extensive experience at Sam’s Club, excelling in stocking and product merchandising. Proven ability to enhance store appearance and optimize inventory management. Skilled in pallet jack operation and customer service, consistently achieving stocking goals while fostering strong customer relationships. Dependable team player committed to maintaining safety and efficiency.
Overview
2026
2026
years of professional experience
Work History
Overnight Stocker
HEB Grocery Store
- Removed all boxes and related trash from sales floor and processed through compactors.
- Enhanced store appearance for better customer experience through meticulous shelf stocking and arrangement.
- Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
- Ensured timely completion of nightly stocking tasks, optimizing store readiness for the following day''s operation.
- Scanned shelves and product cases to locate expired, outdated, and spoiled items.
- Consistently met or exceeded established stocking goals while maintaining accuracy in product placement throughout the store.
Cashier
Stripes Convenience Store
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Produce Supervisor
Sam’s Club
- Evaluated employee performance regularly, providing constructive feedback and opportunities for professional growth.
- Reported product ordering and shipping discrepancies to department manager.
- Generated signage for produce goods and performed price check functions.
- Coordinated efforts with marketing teams to develop appealing promotions that drove increased foot traffic in the produce section.
- Maintained a clean and organized department, adhering to sanitation guidelines and company policies.
- Continuously sought ways to improve departmental processes, identifying areas of inefficiency or potential growth opportunities.
- Resolved customer concerns promptly, ensuring their continued satisfaction with the store''s offerings.
- Reduced food waste by monitoring expiration dates and implementing proper storage techniques.
- Followed established guidelines to dispose of damaged, spoiled and expired products.
- Assisted customers in making informed purchasing decisions by sharing knowledge of seasonal products and nutritional benefits.
- Ensured compliance with industry regulations, staying up-to-date on best practices for produce handling and storage.
Merchandising Specialist
Sam’s Club
03.2024 - Current
- Implemented planogram updates, ensuring products were displayed according to company guidelines for maximum exposure.
- Arranged merchandise in alignment with store planogram.
- Reduced shrinkage rates by conducting thorough inventory checks and addressing discrepancies promptly.
- Assembled quarter and full-size point of purchase promotional displays.
- Analyzed sales data to determine optimal product placement and inventory levels, maximizing profitability.
- Developed partnerships with internal groups such as packaging, visual, and e-commerce.
- Inspected merchandise for quality and arranged proper display location on floor.
- Communicated merchandising needs to store manager.
- Streamlined in-store processes by implementing efficient merchandise receiving, processing, and replenishment systems.
- Updated pricing and signage to complete product displays and educate customers.
- Answered customer questions regarding store merchandise, department information, and pricing.
- Maintained product inventory and reordered items.
- Enhanced store appearance through effective space utilization and creative visual displays.
- Prepared interesting and innovative visual displays to grab customer interest and promote sales.
- Planned commercial displays to attract customers.
- Changed displays to reflect new promotions.
Backroom Inventory Associate
Sam’s Club
- Placed orders for new supplies based on established needs and special circumstances.
- Kept up-to-date on store, shelf, and order availability of Type products.
Education
Harlingen High School South
Harlingen 03.2014
Skills
- Stocking shelves
- Stock rotation
- Pallet jack operation
- Product restocking
- Heavy lifting
- Maintaining safety
- Stock replenishment
- Label reading
- Handheld scanner use
- Stockroom maintenance
- Order picking
- Efficient movement
- Shelf organization
- Safety awareness
- Moving merchandise
- Cleaning
- Unloading trucks
- Loading and unloading
- Workplace cleanliness
- Product inspection
- Inventory counts
- Product merchandising
- Warehouse safety
- Shipping and receiving
- Equipment operation
- Product assembly
- Deadline adherence
- Customer relationship management
- Merchandise display
- Merchandise returns
- Forklift operation
- Hand truck operation
- Inventory auditing
- Production documentation
- Planogram execution
- Freight handling
- Product rotation
- Hazard prevention
- Stocking products
- Unloading merchandise
- Cardboard compacting
- FIFO stocking
- Display organization
- Damage control
- Ordering assistance
- Able to lift number lbs
- Cardboard management
- Cashier support
- Barcode scanning
- Layout understanding
- Pallet building
- Load sorting
- Shipment unloading
- Moving boxes
- Foot traffic pattern recognition
- Endcap maintanence
- Cross-training
- Quick learner
- Customer service
- Attention to detail
- Teamwork and collaboration
- Merchandise stocking
- Pallet arrangement
- Time management
- Dependable and reliable
- Critical thinking
- Merchandising and display
- Stocking
- Warehousing functions
- Customer relationships
Languages
Spanish
Limited Working
Timeline
Merchandising Specialist
Sam’s Club
03.2024 - Current
Overnight Stocker
HEB Grocery Store
Cashier
Stripes Convenience Store
Produce Supervisor
Sam’s Club
Backroom Inventory Associate
Sam’s Club
Harlingen High School South
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