Alexis Borisov
Feasterville Trevose,PA
Summary
In-depth Quality Assurance Clerk with success in prioritization and multitasking. Exceptional communication and organizational skills. Committed to paying impeccable attention to reviews and auditing procedures. My objective is to secure a challenging position in the healthcare industry that leverages my strong background in health professions, quality assurance expertise, and future aspirations in optometry.
Overview
3
3
years of professional experience
Work History
Quality Assurance Clerk
Citywide Community Counseling Services, INC
11.2020 - Current
- Conducted thorough and timely reviews of progress notes and treatment plans submitted by therapists. and psychiatrists to ensure compliance with medical and clinical review guidelines.
- Collaborated closely with therapists and psychiatrists to address any identified discrepancies or issues in progress notes and treatment plans, providing constructive feedback and guidance for improvement.
- Maintained accurate records of quality control reviews, feedback provided, and corrective actions taken, ensuring documentation is thorough and up to date.
- Maintained a comprehensive understanding of medical and clinical review guidelines, and utilize them to evaluate and provide feedback on the quality and accuracy of documentation.
- Maintained confidentiality of all medical records and sensitive information to comply with HIPAA regulations.
Office Associate
Hendrix Vision Center
01.2021 - 09.2021
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Organized and maintained paperwork, ensuring accurate and up to date patient records, insurance information, and billing details.
- Answered phone calls and addressed inquiries from patients, scheduling appointments, providing information about services, and handling general administrative tasks.
- Utilized bilingual skills in English and Russian to communicate effectively with patients who required language assistance, facilitating smooth and clear interactions.
- Supported the optometry office team with various administrative tasks, such as data entry, appointment reminders, and coordinating referrals to other healthcare providers.
Education
Bachelor of Science - Health Professions
Temple University
Philadelphia, PA08.2033
Skills
- Patient Care and Communication
- Strong Planning Skills
- Paperwork Processing
- Active Listening
- Complex Problem-Solving
- Medical Terminology
Timeline
Office Associate
Hendrix Vision Center
01.2021 - 09.2021
Quality Assurance Clerk
Citywide Community Counseling Services, INC
11.2020 - Current
Bachelor of Science - Health Professions
Temple University