Dynamic Ophthalmic Technician with expertise in diagnostic testing and patient care at Miramar Eye Specialists. Proven ability to enhance patient satisfaction through effective communication and meticulous attention to detail. Skilled in operating advanced ophthalmic equipment and managing appointment schedules, contributing to streamlined clinic operations and improved patient outcomes.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Ophthalmic Technician
Miramar Eye Specialists Medical Group And Mednet Technologies
Ventura, CA
11.2011 - 10.2023
Conducted preliminary patient assessments and documented medical histories for ophthalmic evaluations.
Assisted in the administration of diagnostic tests and procedures, ensuring patient comfort and safety.
Operated specialized ophthalmic equipment, including autorefractors and tonometers, to obtain accurate measurements.
Educated patients on pre- and post-operative care instructions for various eye procedures.
Collaborated with ophthalmologists to prepare examination rooms and maintain sterile environments.
Managed inventory of ophthalmic supplies, ensuring availability for efficient workflow in clinic operations.
Provided exceptional customer service by addressing patient inquiries and resolving concerns promptly.
Participated in continuous training to stay current with advancements in ophthalmic technology and patient care practices.
Applied eye medications and drops to dilate pupils in preparation for examinations.
Triaged phone calls from patients and outside contacts and handled in order of importance.
Provided exceptional customer service to all patients, addressing concerns promptly and compassionately.
Performed thorough medical history assessments as part of the pre-examination process for new patients.
Instilled anesthetic drops and assisted in laser treatments and minor procedures.
Trained new ophthalmic technicians on clinic protocols, fostering teamwork within the practice.
Administered visual acuity tests to measure patient ability to see clearly at different distances and identify visual impairments.