Alexis Brady
Zephyrhills,FL
Summary
The passion has always been to work in the medical field. Using truck driving as the literal vehicle to help drive and pave the way for an opportunity to attend medical school and training. 10 Years with caregiver assistance ranging from family members to company clients.
Skilled in logistics coordination and vehicle maintenance, coupled with exceptional problem-solving abilities. Provided opportunity to supply for medical companies etc. Demonstrated success in enhancing safety compliance and customer satisfaction, contributing to increased loyalty and operational efficiency.
Professional with steadfast commitment to safety and efficiency.
Reliable team player with strong communication skills and adaptability to changing schedules.
Overview
11
11
years of professional experience
Work History
Trucker Driver Class A
Carvana Transportation
10.2019 - 05.2022
- Delivered goods on schedule, adhering to strict timelines and ensuring timely arrival.
- Improved route efficiency by planning and optimizing travel paths.
- Conducted regular vehicle inspections to maintain safety standards.
- Coordinated with dispatchers to ensure seamless communication and delivery.
OTR Truck Driver
CRST Van Expedited
01.2018 - 09.2018
- Made sure that deliveries were on time for scheduled appointments.
- Maintained accurate driving records in accordance with federal laws and regulations.
- Ensured accurate record-keeping by diligently updating electronic logs and submitting required paperwork in a timely manner.
- Maintained compliance with federal regulations through diligent adherence to hours of service requirements and regular safety checks.
Customer Service Representative
Access to Care
01.2013 - 02.2015
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
- Developed strong product knowledge to provide informed recommendations based on individual customer needs.
Med IEC/ Care Giver
Martin Assistance Living
01.2011 - 01.2013
- Followed emergency protocols diligently in case of accidents or unexpected incidents, prioritizing passenger safety above all else for 2 years plus.
- Resolved customer complaints professionally, preserving company reputation and leading to positive reviews from satisfied clients.
- Kept detailed trip logs for accurate billing and reporting purposes while adhering to privacy guidelines regarding client information.
- Maintained a clean and well-functioning vehicle for a comfortable passenger experience.
Education
No Degree - CPR Certification- BLS (Basic Life Support)
National CPR Foundation
Tampa, FL11-2024
No Degree - NRCMA Exam
Nationally Registered Medical Assistant
Clearwater, FL10-2023
GED -
Mental Health Wellness
Bradenton, FL05-2001
Skills
- Direct and Indirect patient care
- Ability to support physicians, nurses, and other medical staff
- Verbal and written communication
- CPR/BLS Certification
- Safety compliance
- GPS navigation
- Freight documentation
- Time management
Timeline
Trucker Driver Class A
Carvana Transportation
10.2019 - 05.2022
OTR Truck Driver
CRST Van Expedited
01.2018 - 09.2018
Customer Service Representative
Access to Care
01.2013 - 02.2015
Med IEC/ Care Giver
Martin Assistance Living
01.2011 - 01.2013
No Degree - CPR Certification- BLS (Basic Life Support)
National CPR Foundation
No Degree - NRCMA Exam
Nationally Registered Medical Assistant
GED -
Mental Health Wellness