Tracy Peebles
Houston,TX
Summary
- Experienced home health provider with in-depth understanding of the healthcare system, complemented by unarmed security background. A detail-oriented and compassionate individual dedicated to helping others.
Overview
27
27
years of professional experience
1
1
Certification
Work History
Delivery Driver
DoorDash
League City, TX
04.2019 - Current
- Food delivery
- Provided excellent customer service throughout the delivery process.
- Maintained cleanliness of vehicle interior and exterior.
- Coordinated with restaurant staff on order accuracy and pickup times.
- Adhered to local traffic laws at all times while delivering orders to customers.
- Inspected vehicle before and after shifts for any maintenance needs or issues.
- Utilized GPS navigation systems to find most efficient routes for deliveries.
- Identified potential problems or complaints from customers and took appropriate action as necessary.
- Resolved customer disputes quickly and professionally in accordance with company policy guidelines.
- Ensured that the correct order was delivered to the customer.
- Followed all safety protocols while driving.
- Documented time of delivery to record completion of order.
- Collected tips from customers through hands-free electronic methods.
Amazon Delivery Driver
Sitiji (Amazon logistics contractor)
La Marque, TX
07.2022 - 01.2024
- Communicating with dispatch personnel to receive instructions on daily routes or individual deliveries.
- Using navigation apps such as Google Maps or Waze to determine optimal routes for efficient deliveries.
- Maintaining records of deliveries using automated systems or logbooks.
- Verifying delivery addresses, obtaining signatures from customers, and providing direction to customers regarding package delivery.
- Performing pre-trip inspections of assigned vehicles before starting routes.
- Keeping accurate records of hours worked, mileage driven, fuel expenses, and any other relevant information related to deliveries.
- Following all safety protocols while operating a motor vehicle during deliveries.
- Delivering packages in a timely manner while adhering to all traffic laws and regulations.
- Drove delivery truck or van to transport orders.
Delivery Driver
Amazon Flex
Houston, TX
10.2021 - 01.2024
- Loaded and unloaded delivery vehicles with packages efficiently.
- Collaborated with team members to improve delivery processes and efficiency.
- Ensured confidentiality and security of delivered packages.
- Maintained accurate records of deliveries and customer interactions.
- Handled customer inquiries and resolved delivery issues promptly.
- Delivered packages to recipients safely and within scheduled time frames.
- Inspected delivery vehicle daily for safety and maintenance needs.
- Managed time effectively to complete all scheduled deliveries.
- Maintained cleanliness and organization of delivery vehicle.
- Communicated effectively with dispatch and management for route updates.
- Navigated routes with relevant map programs and GPS systems.
- Collected signatures or other proof of delivery from recipients.
- Transported and safely delivered items to prevent damage or loss.
- Logged package delivery time in system for proof of delivery and to close orders.
- Kept accurate logs of all deliveries and trips.
Unarmed Security Officer
Securitas Security Services
Houston, TX
10.2022 - 03.2023
- Investigated suspicious activity or incidents according to company guidelines.
- Provided customer service assistance in resolving conflicts or disputes.
- Performed regular patrols of parking lots and garages to identify any potential threats or hazards.
- Enforced rules and regulations in a professional manner while interacting with guests and employees.
- Provided escort services as needed for visitors requiring special attention.
- Maintained logs of all security related incidents and wrote detailed reports for management review.
- Monitored entrances, exits and other points of access to ensure safety of people and property.
- Greeted visitors upon arrival at the facility and directed them accordingly.
- Operated two-way radios for communication with headquarters personnel when necessary.
- Inspected equipment such as fire extinguishers, alarm systems, sprinkler systems, cameras, and locks to ensure proper functioning.
- Responded promptly to emergency situations using appropriate resolution strategies.
Senior Caregiver
Senior Helpers National
Houston, TX
10.2019 - 10.2020
- Took vital signs such as blood pressure and temperature when necessary.
- Assisted with activities of daily living such as bathing, grooming, dressing, meal preparation and medication reminders.
- Provided emotional support for elderly clients dealing with loneliness or depression.
- Transported clients to medical appointments or other errands as needed.
- Participated in leisure activities with clients including playing cards, reading books, going for walks.
- Helped clients manage chronic conditions such as diabetes or arthritis through diet management and exercise programs.
- Monitored client health status by recognizing changes in physical or mental condition and reporting them to the appropriate personnel.
- Developed individualized care plans according to client needs and preferences.
- Conducted light housekeeping duties such as laundry, vacuuming and dusting.
- Communicated regularly with family members regarding client's health condition and progress towards goals set out in the care plan.
- Provided respite care for primary caregivers who need time away from their responsibilities.
- Maintained a clean environment for the safety of clients while following infection control guidelines.
- Ensured compliance with state regulations related to home healthcare services.
- Planned and prepared nutritious meals and snacks to meet diabetic, low sodium, and high protein diets.
- Ensured that all controlled substances are appropriately secured at all times according to state regulations.
- Maintained confidentiality of patient information in accordance with HIPAA regulations.
- Prepared and distributed medications according to physician's instructions using appropriate techniques and procedures.
Senior Caregiver
Revered Texan
Lake Jackson, TX
03.2019 - 08.2019
- Fall prevention, medication administering, supervising and training caregivers, incident reporting, woundcare, assistance with ADL's.
- Provided one-on-one mentoring sessions with CNAs to help them develop necessary skills.
- Interacted with patients, families, physicians, nurses, social workers, therapists as needed.
- Supervised staff members in providing quality patient care services as per standards set by the organization.
- Monitored vital signs, administered medications, and provided personal hygiene assistance to residents.
- Provided emotional support to both patients and families during difficult times or transitions in life stages.
- Performed assessments on newly admitted residents in order to develop personalized treatment plans.
- Educated caregivers about safety practices while handling fragile individuals with special needs.
- Acted as an advocate for residents' rights when needed or requested.
Senior Caregiver
Autumn Grove Cottage
Copperfield Southcreek Village, TX
06.2018 - 12.2018
- Assist with ADL's, hygiene assurance, fall prevention, activities, hydration monitoring, assistance with meals, and passing medications.
- Administered prescribed medications on a timely basis following care plan instructions..
- Participated in team meetings regarding client progress or concerns raised by family members.
- Observed changes in behavior or physical condition that may require medical attention and reported them promptly to supervisor.
- Monitored vital signs, including blood pressure, temperature and pulse rate.
- Maintained accurate records of services provided, changes in client condition, medications administered and other pertinent information.
- Assisted with ambulation by providing support during transfers from bed to chair or wheelchair.
- Prepared meals according to dietary requirements and assisted with feeding when necessary.
Home Health Provider
Right At Home
Galveston, TX
07.2016 - 08.2018
- Performed light housekeeping tasks related to the safety of the patient's environment.
- Managed supplies inventory by ordering necessary items when needed.
- Accompanied patients to medical appointments to ensure understanding of physician instructions and appropriate follow-up care.
- Developed individualized care plans for each patient based on needs assessment.
- Provided emotional support to patients dealing with illness or disability challenges.
- Assisted with physical therapy exercises as directed by a physical therapist or nurse practitioner.
- Assessed patient conditions by monitoring vital signs and tracking changes in health status.
- Ensured adherence to infection control protocols within the home setting.
- Communicated regularly with physicians regarding patient care and progress.
- Provided in-home care to elderly and disabled patients, including assistance with daily living activities such as bathing, dressing, grooming, meal preparation, and medication management.
- Monitored nutrition intake levels by preparing meals based on dietary requirements and restrictions.
- Prepared patients for both routine tests and complicated surgeries.
- Supervised medication administration, personal hygiene, and other activities of daily living.
Lead Medication Aide
Autumn Leaves Nursing Home
Irving, TX
07.2010 - 09.2015
- Communicated effectively with physicians, pharmacists and other healthcare professionals regarding medication administration issues.
- Observed patients for adverse reactions to medications or treatments.
- Performed routine inventory control checks of drugs stored in unit drug boxes or carts.
- Monitored patient vital signs such as temperature, pulse rate and blood pressure.
- Verified the identity of the patient receiving medication prior to administration.
- Prepared and distributed medications according to physician's instructions using appropriate techniques and procedures.
- Ensured that all controlled substances are appropriately secured at all times according to state regulations.
- Provided assistance to nursing staff in administering injections, intravenous therapy and other treatments.
- Maintained confidentiality of patient information in accordance with HIPAA regulations.
- Maintained accurate medication records for each patient.
- Administered oral medications to patients in accordance with doctor's orders.
- Assisted clients with daily living activities such as bathing, dressing, and grooming.
- Participated in team meetings regarding client progress or concerns raised by family members.
- Observed changes in behavior or physical condition that may require medical attention and reported them promptly to supervisor.
Home Health Provider
Caring Senior Service
Lake Jackson, TX
09.2014 - 09.2014
- Assisted with ADL's, escorted to dr appts, medication reminders, end of life comfort care meds, fall prevention, light housekeeping, wound care, supervise caregivers, care coordination with hospice, shopping lists.
- Provided emotional support to clients dealing with chronic illnesses or end-of-life situations.
- Maintained confidentiality of patient information at all times as per HIPAA regulations.
- Collected information about conditions and treatment plans from caregivers, nurses, and doctors.
- Changed bed linens and maintained a clean living environment for the client's safety.
- Recorded daily notes about client conditions, treatments provided and progress made.
- Helped clients move in bed, stand or walk using proper body mechanics techniques.
- Provided companionship and monitored health condition of clients.
- Administered medications as instructed by physician or nurse practitioner.
- Monitored vital signs such as temperature, pulse rate, blood pressure .
- Answered patient calls promptly, providing assistance or referring them to appropriate personnel when needed.
- Assisted in ambulation and exercise routines for clients.
Home Health Provider
Private Client
The Woodlands, TX
01.2012 - 11.2013
- Promoted positive morale among patients by providing emotional support during difficult times.
- Assisted with range-of-motion exercises designed to increase flexibility and strength of assigned patients.
- Educated family members about how best to provide care for their loved one at home after discharge from facility or hospital setting.
- Provided assistance to patients with activities of daily living, such as bathing, grooming and toileting.
- Administered medications as directed and documented medication administration in accordance with established policies and procedures.
- Observed safety precautions related to infection control practices in all areas where duties are performed.
- Prepared meals according to prescribed dietary needs and monitored food intake of assigned patients.
- Monitored patient vital signs and reported changes to physician or nurse.
- Developed individualized care plans based on assessments of clients' needs and preferences.
- Provided respite care services for family members who need relief from caring for their ill relative.
- Assisted clients with mobility issues by providing support for walking, transferring from bed to chair.
- Assessed the physical condition of clients on an ongoing basis including reporting any changes in health status to supervisor.
- Ensured compliance with HIPAA regulations regarding confidentiality of patient information.
- Documented care provided and submitted notes to supervisor.
- Managed patient transportation and appointment scheduling.
Home Health Provider
At Home Companion
01.2009 - 12.2010
- Responded promptly to emergency situations by providing appropriate interventions.
- Encouraged client and family education regarding diet, nutrition, hygiene, safety.
- Administered medications and treatments in accordance with physician orders.
- Tracked supplies used during visits for replenishment purposes.
- Assisted patients with daily living activities such as bathing, grooming and eating.
- Observed any changes in a patient's mental state or behavior and reported it to supervisor immediately.
- Transported patients to medical appointments or other activities as necessary.
- Performed wound dressing changes or ostomy management as required.
- Maintained accurate documentation of patient progress and changes in condition.
- Performed light housekeeping tasks related to client care such as changing bed linens or laundry duties.
- Monitored vital signs such as blood pressure, heart rate, temperature and respiration.
Unarmed Security Officer
HSS Security
Aurora, CO
02.1998 - 10.1998
- Crowd control, ID check, Loss prevention, theft deterrent.
- Enforced rules and regulations in a professional manner while interacting with guests and employees.
- Maintained logs of all security related incidents and wrote detailed reports for management review.
- Verified employee identification cards prior to allowing entry into restricted areas.
- Inspected buildings periodically for signs of intrusion or damage.
- Adhered strictly to company policies regarding safety protocols and procedures.
- Conducted security checks on staff entering or leaving the premises.
- Provided escort services as needed for visitors requiring special attention.
- Assisted with investigations into thefts, vandalism, assaults.
- Provided customer service assistance in resolving conflicts or disputes.
- Managed access control systems such as key cards, alarms, door locks.
- Responded promptly to emergency situations using appropriate resolution strategies.
- Investigated suspicious activity or incidents according to company guidelines.
- Monitored entrances, exits and other points of access to ensure safety of people and property.
- Patrolled assigned areas to detect suspicious activities and persons.
Education
Concealed To Carry License - Firearm Safety
Texas Gun Club
Friendswood, TX01-2023
Nursing Education
Texas School Of Business
Friendswood, TX01-2010
High School Diploma -
Lifelong Education Center
Aurora, CO12.1998
Clinical Psychology
San Jacinto Community College
Houston, TXSkills
- Time management
- Communication skills
- Problem solving
- GPS navigation
- Record keeping
- Attention to detail
- Courteous and polite demeanor
- Clean driving record
- DOT compliance
- Valid Driver's license
- Dispatch communication
- Medication administration
- Patient care
- Care plan development
- Health monitoring
- Nutritional support
- Infection control
- Customer service
- Conflict resolution
- Mobility assistance
- Dementia care
- Indirect patient care
- Daily living assistance
- Flexible schedule
- Special needs care
- Direct patient care
- Lifting and transferring
- Incident reporting
- Disability support
- End-of-life care
- HIPAA compliance
- ADL assistance
- Alzheimer's care
- Patient advocacy
- Transportation services
- Surveillance monitoring
- Access control
- Emergency response
- Safety protocols
- Patrol procedures
- Access control management
- Report writing
- Team collaboration
- Parking enforcement
- Patrol techniques
- Facility security
- Fire prevention
- Self-defense tactics
- Crime prevention
- Security equipment operation
- Building security
- Law enforcement collaboration
- Premises patrol
- Loss prevention tactics
- Substance abuse recognition
- Firearms handling
- Concealed carry license
- TWIC
Certification
- TWIC card
- CPR Certification
- Driver's License
- Guard Card, 10/01/22 to 10/01/24
- Non-commissioned level 2
Additional Information
Worked at HSS as a security dispatcher for all the hospitals in Colorado. Covered first watch and courier calls and all scheduling for the company from 1998 to 2000.
Awards
- GPA, 11/01/14, Graduated with a 3.8 GPA from Texas School of Business.
- Alzheimer's and Dementia Care, 08/01/11, Received a certificate for completing an in-service on Alzheimer's/Dementia and memory care.
- Medication passing/wound care, 08/01/11, Received a certificate for completing training on passing medication and wound care.
Timeline
Unarmed Security Officer
Securitas Security Services
10.2022 - 03.2023
Amazon Delivery Driver
Sitiji (Amazon logistics contractor)
07.2022 - 01.2024
Delivery Driver
Amazon Flex
10.2021 - 01.2024
Senior Caregiver
Senior Helpers National
10.2019 - 10.2020
Delivery Driver
DoorDash
04.2019 - Current
Senior Caregiver
Revered Texan
03.2019 - 08.2019
Senior Caregiver
Autumn Grove Cottage
06.2018 - 12.2018
Home Health Provider
Right At Home
07.2016 - 08.2018
Home Health Provider
Caring Senior Service
09.2014 - 09.2014
Home Health Provider
Private Client
01.2012 - 11.2013
Lead Medication Aide
Autumn Leaves Nursing Home
07.2010 - 09.2015
Home Health Provider
At Home Companion
01.2009 - 12.2010
Unarmed Security Officer
HSS Security
02.1998 - 10.1998
Concealed To Carry License - Firearm Safety
Texas Gun Club
Nursing Education
Texas School Of Business
High School Diploma -
Lifelong Education Center
Clinical Psychology
San Jacinto Community College