Adric Koran
Pardeeville,WI
Summary
With a proven track record at FedEx and a knack for leadership and customer service, I excel in fast-paced environments, ensuring timely and efficient deliveries. My experience in training Amazon's new drivers showcases my ability to impart knowledge and foster skill development, making me a valuable asset to any team seeking to enhance operational efficiency and customer satisfaction.
Overview
8
8
years of professional experience
Work History
Delivery Driver
FedEx
Westfield, WI
09.2023 - Current
- Inspected vehicle and maintained gas, oil and water levels.
- Communicated frequently with dispatch to relay route changes and delays impacting customer delivery timetables.
- Inspected vehicles' condition, supplies and equipment before and after trips
- Identified mechanical problems with vehicles, completed basic repairs and helped coordinate more serious maintenance needs.
- Loaded, secured, and unloaded cargo in a safe and timely manner.
- Drove vehicles safely, obeying traffic laws and transportation procedures to avoid accidents.
Patrol Officer
Jbm Patrol & Protection Corp.
Madison, WI
05.2023 - 09.2023
- Investigated illegal or suspicious activities, performing direct follow-up or reporting findings to appropriate senior personnel.
- Patrolled assigned areas to detect criminal activity and provide public safety.
- Responded promptly to calls for service, assessing situations and taking appropriate action.
- Enforced local ordinances related to parking violations or other minor infractions.
Delivery Driver Trainer
Amazon
Madison, WI
02.2022 - 05.2023
- Oversaw many training miles alongside all new drivers.
- Checked loads against shipping papers to verify contents and identify special handling requirements.
- Offered informal tips and encouragement to new, nervous driver trainees to support driving confidence and success.
- Identified mechanical problems with vehicles, completed basic repairs and helped coordinate more serious maintenance needs.
- Monitored driver activities in the field to ensure adherence to safety regulations.
- Coached drivers on proper communication techniques when interacting with customers.
Quick Lube Technician
Smart Motors
Madison, WI
04.2019 - 10.2019
- Communicated with customers regarding status of service work and estimated timeframe for completion.
- Communicated effectively with customers regarding any additional work that needs to be done on their vehicle.
- Performed oil changes, tire rotations, and other preventative maintenance services on customer vehicles.
- Verified proper operation of lights, wipers, horns and safety features.
- Diagnosed and repaired basic automotive issues for brakes, alignments, suspensions, cooling and electrical systems.
- Utilized diagnostic equipment to identify problems with vehicles' electronic control modules.
- Documented technical and system work performed for each vehicle on repair order.
Quick Lane Technician
Zimbrick Honda
Madison, WI
01.2017 - 04.2019
- Tested components and systems using infrared engine analyzers, compression gauges and computerized diagnostic devices.
- Maintained accurate records of all repairs performed on customer vehicles in order to comply with state regulations.
- Maintained tools, test equipment and materials, keeping work areas organized.
- Performed complete vehicle maintenance inspections and tapped off fluid levels.
- Communicated effectively with customers regarding repair estimates and completion times.
- Changed oil, transmission fluid and filters in vehicles.
Education
High School Diploma -
Clark Street Community School
Middleton, WI06-2013
Skills
I work in a timely manner, making sure things get done on time and well, making sure that my customers are happy with my service
- Leadership ability
- Time management
- Customer service
I have spent a lot of time at my previous job learning my part well, and teaching those skills to new, incoming members I present ideas clearly and concisely for those who are learning, so they can be taught efficiently
- Operator training
- Training support
- Worker training
- Visual training
I have forklift and management experience
- Customer management
- Shift management
- Organizational skills
- Conflict resolution
- Flexible and adaptable
- Organization and time management
- Leadership
- Analytical and critical thinking
Affiliations
- On my free time I like to spend it outside, I like to talk walks and hike and I take great time with nature
- I like to also spend time with family
- I spend a lot of my time learning new things. For example new meals, baking, etc.
Timeline
Delivery Driver
FedEx
09.2023 - Current
Patrol Officer
Jbm Patrol & Protection Corp.
05.2023 - 09.2023
Delivery Driver Trainer
Amazon
02.2022 - 05.2023
Quick Lube Technician
Smart Motors
04.2019 - 10.2019
Quick Lane Technician
Zimbrick Honda
01.2017 - 04.2019
High School Diploma -
Clark Street Community School
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