Alexis Brahms
Snohomish,WA
Summary
Dynamic sales professional with a proven track record at Tesla, excelling in client relationship management and upselling strategies. Bilingual in English and Spanish, I leverage strong presentation skills to educate customers, consistently achieving sales targets and enhancing customer satisfaction through attentive service and detailed product knowledge.
Overview
2
2
years of professional experience
Work History
Jewelry Sales Consultant
Shane Co.
Lynnwood, WA
08.2024 - 06.2025
- Provided exceptional customer service by assisting clients in the selection and purchase of fine jewelry pieces
- Demonstrated extensive knowledge of various gemstones, metals, and jewelry designs to educate customers on product features and benefits
- Consistently met or exceeded monthly sales targets by utilizing persuasive selling techniques and upselling complementary products
- Resolved customer inquiries, concerns, or complaints promptly and professionally to ensure high levels of satisfaction
- Utilized CRM software to track customer preferences, follow up on leads, and maintain a database for future marketing initiatives
- Conducted market research to identify emerging trends in the luxury jewelry industry
- Managed special orders from start to finish ensuring timely delivery of customized pieces
- Provided ongoing support to customers after purchase, including jewelry cleaning, resizing, and repair services
- Proficient in operating and troubleshooting modern POS systems to process sales, handle returns/exchanges, and manage customer transactions efficiently
Outside Sales Representative
Apex Energy Solutions
Seattle, WA
05.2024 - 08.2024
- Scheduled appointments for outside sales representatives to maximize efficiency.
- Conducted presentations and product demonstrations to potential clients.
- Developed and maintained relationships with clients to ensure repeat business.
- Maintained knowledge of current product offerings and pricing structures.
- Developed driving routes and conducted cold calls to generate leads.
- Attended team meetings and participated in sales training sessions regularly.
- Established connections with diverse individuals to expand network opportunities.
- Educated clients on window and door industry products and services.
- Actively listened to client needs, addressing concerns with informed responses.
Sales Advisor
Tesla
Lynnwood, WA
06.2023 - 05.2024
- Engaged guests to foster a welcoming atmosphere for meaningful conversations.
- Educated customers on Tesla products to enhance product understanding.
- Built and maintained a robust sales pipeline through customer information collection.
- Coordinated test drives for potential buyers to facilitate informed purchasing decisions.
- Delivered exceptional customer service throughout sales cycle, ensuring thorough vehicle preparation and document completion.
- Demonstrated in-depth knowledge of Tesla products and local incentives to inform customers.
- Performed additional tasks as needed to support business operations.
Education
High school or equivalent -
Henry M. Jackson High School
Mill Creek, WA06.2021
Skills
- English and Spanish fluency
- Presentation skills
- Attention to detail
- Sales strategies
- Customer service and support
- Upselling and networking strategies
- Time management skills
- Client relationship management
Languages
English
Native/ Bilingual
Spanish
Full Professional
References
References available upon request.
Timeline
Jewelry Sales Consultant
Shane Co.
08.2024 - 06.2025
Outside Sales Representative
Apex Energy Solutions
05.2024 - 08.2024
Sales Advisor
Tesla
06.2023 - 05.2024
High school or equivalent -
Henry M. Jackson High School