Summary
Overview
Work History
Education
Skills
Timeline
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Alexis Brantley

Coral Springs,FL

Summary

Dynamic entrepreneur and team leader with a proven track record at Bratz Beauty Bar, enhancing customer satisfaction and maintaining high standards of cleanliness and safety. Skilled in hair styling and customer service, adept at resolving complex problems and driving team performance. Demonstrated ability to increase sales and foster client loyalty through exceptional service and relationship-building. Astute Business Owner experienced in operations management, competitive analysis and financial management. Demonstrated success in growth and innovation. Capitalized on new trends and technologies to boost business initiatives and reach sales objectives. Enthusiastic Server offering 5 years of service industry experience. Highly skilled in serving high-volume customer base with enthusiasm and efficiency. Frequently commended for superior service and achieving company sales goals. Collaborative leader partners with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings. High-energy Manager enthusiastic about empowering teams to help others. Brings demonstrated team and program leadership abilities honed in fast-paced environments. Accomplished in exceeding sales and service objectives. Professional hospitality expert with proven skills in mixing and serving beverages, managing bar inventory, and ensuring customer satisfaction. Strong focus on team collaboration, adaptability, and achieving high-quality results. Skilled in providing exceptional service, handling high-pressure situations, and maintaining clean and organized workspace. Known for reliability, flexibility, and creating positive experiences for patrons.

Overview

6
6
years of professional experience

Work History

Beauty Salon Owner

Bratz Beauty Bar
Cooper City, FL
05.2021 - 05.2023
  • Developed a loyal client base by consistently delivering high-quality services and fostering positive relationships with customers.
  • Implemented stringent hygiene and safety protocols to maintain a clean, safe environment for both clients and employees.
  • Maintained compliance with all local, state, and federal regulations governing the operation of beauty salons to ensure continued licensure and avoid potential fines or penalties.
  • Increased client satisfaction by providing personalized beauty consultations and recommending suitable products and services.

Manager

Pastime Restaurant /Night Lounge
Miami, FL
10.2017 - 02.2021
  • Accomplished multiple tasks within established timeframes.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Cross-trained existing employees to maximize team agility and performance.

Bottle Server

Climax Gentlemen's Club
Miami, FL
09.2018 - 11.2019
  • Increased overall sales by upselling premium bottles, mixers, and additional services.
  • Built strong relationships with returning clientele, fostering loyalty and positive word-of-mouth referrals.
  • Exhibited exceptional multitasking abilities while managing multiple tables simultaneously without sacrificing quality of service.
  • Collaborated with bartenders and managers to ensure timely delivery of orders.

Cashier Team Lead

Pretty Healthy
Miami Gardens, FL
01.2018 - 04.2019
  • Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
  • Assisted customers by answering questions and fulfilling requests.
  • Communicated with customers and team members to solve problems.
  • Processed both cash and card purchases and returns.

Education

Alcoholic Beverage Controlled Subs - Bartending License

ABC BARTENDING SCHOOL
Fort Lauderdale, FL
10.2024

High School Diploma -

William H Turner Technical Arts High School
06.2015

Skills

  • Strong multitasking
  • Customer Service
  • Liquor, beer, and wine knowledge
  • Highly reliable
  • Patience and Tolerance
  • Clear and effective communication
  • Outgoing Personality

Timeline

Beauty Salon Owner

Bratz Beauty Bar
05.2021 - 05.2023

Bottle Server

Climax Gentlemen's Club
09.2018 - 11.2019

Cashier Team Lead

Pretty Healthy
01.2018 - 04.2019

Manager

Pastime Restaurant /Night Lounge
10.2017 - 02.2021

Alcoholic Beverage Controlled Subs - Bartending License

ABC BARTENDING SCHOOL

High School Diploma -

William H Turner Technical Arts High School
Alexis Brantley