Summary
Overview
Work History
Education
Skills
Timeline
Generic

Latoya Sumrall

Prentiss,MS

Summary

Enthusiastic retail professional with hands-on experience in customer service, payment processing and sales. Strong communicator and team player, eager to learn new processes to support overall organizational success. Motivated customer service and sales professional seeking increasing responsibility in retail environment. Remarkable leading new employees and maximize team performance. Skilled Head Cashier specializing in sales, service and team leadership. Hardworking team member skilled at counting money, processing payments and building relationships. Precisely handles funds to maximize accounting accuracy and meet strict compliance standards. Honest Cashier skilled at managing money, merchandising stock and assisting customers with locating desired items. Excellent oral and written communication, listening and time management skills with strong attention to detail and superior work ethic. Consistently accurate in drawer reconciliation. Friendly and engaging Cashier with history of delivering excellent customer service in busy retail settings. Strong payment processing and client engagement skills to promote seamless store operations Detail-oriented Direct Care Worker supports daily living activities and provides transportation to enhance client well-being. Seasoned care expert experienced with developmentally disabled clients. Committed to promoting comfort with dignity and compassion. Innovative professional in computer-related fields known for maintaining high productivity and efficient task completion. Skilled in software development, data analysis, and cybersecurity with an aptitude for solving complex problems. Excel in teamwork, communication, and adaptability, ensuring successful collaboration and project delivery.

Overview

18
18
years of professional experience

Work History

Cashier

Circle K
Collins, Mississippi
01.2022 - Current
  • Helped with purchases and signed customers up for rewards program
  • Preserved appearance of store by arranging and replenishing displays and merchandise racks
  • Verified customer age requirement for alcohol or tobacco purchases
  • Directed trash removal and sanitation procedures to keep aisles and register area organized
  • Accepted cash and credit card payments, issued receipts and provided change

Cashier/Sales Associate

Walmart
Columbia, Mississippi
04.2018 - 12.2022
  • Preserved appearance of store by arranging and replenishing displays and merchandise racks
  • Helped with purchases and signed customers up for rewards program
  • Collected payments and provided accurate change
  • Tracked company inventories, moved excess stock and arranged products to improve sales

Home Health Care Worker

Cares
Columbia, MS
01.2015 - 07.2018
  • Helped clients stay happy and healthy by providing mental and emotional support.
  • Accompanied clients to doctors' offices and on other trips outside home, providing transportation, assistance and companionship.
  • Administered prescribed medications under direction from physician.
  • Planned optimal meals based on established nutritional plans.
  • Educated patients and families on health care needs, conditions, and options.
  • Educated family members on how to provide care for their loved one in the home setting.
  • Maintained records of patient care, progress or problems to report and discuss observations.
  • Massaged patients or applied liniment, alcohol rubs or heat-lamp stimulation.
  • Maintained accurate documentation of visits and provided feedback regarding patients' condition, progress to supervisor, nursing staff, family members.

Cashier Team Lead

Shell Gas station/ EZ Mart
Prentiss, Mississippi
02.2007 - 03.2014
  • Answered customer questions and provided store information
  • Resolved and balanced cash drawers at end of shifts to generate accurate reports for cash registers
  • Processed refunds for worn, damaged and broken merchandise
  • Directed trash removal and sanitation procedures to keep aisles and register area organized
  • Trained new team members in cash register operation, stock procedures and customer services
  • Learned roles of other departments to provide coverage and keep store operational
  • Screened applicants for hire and assisted with training individuals for cashier position

Education

Diploma -

Prentiss High School
Prentiss, MS
05.1997

Skills

  • POS Systems
  • Cash Handling
  • Customer Service
  • Staff supervision
  • Work task prioritization
  • Product location
  • Inventory stocking
  • Employee training
  • Cash register operations
  • Ordering and stocking
  • Sales
  • Cashiering
  • Time management
  • Leadership
  • Supervising experience
  • Merchandise packaging
  • Returns processing
  • Client documentation
  • Care plan assessment
  • Progress documentation
  • Personal care services
  • Patient education

Timeline

Cashier

Circle K
01.2022 - Current

Cashier/Sales Associate

Walmart
04.2018 - 12.2022

Home Health Care Worker

Cares
01.2015 - 07.2018

Cashier Team Lead

Shell Gas station/ EZ Mart
02.2007 - 03.2014

Diploma -

Prentiss High School
Latoya Sumrall