Alexis Briggs
Summary
Reliable UMass Amherst student with strong customer service skills and childcare experience. Motivated and resilient to handle challenges or new conditions. Clear communication with coworkers, superiors, and guests.
Overview
6
6
years of professional experience
Work History
Ice Cream Server
Cape Cod Creamery
06.2022 - Current
- Maintained clean and organized workspace, ensuring positive environment for customers and coworkers.
- Managed long lines of customers during peak times while maintaining professionalism and pleasant demeanor under pressure.
- Developed strong knowledge of menu offerings to provide personalized recommendations for customers with dietary restrictions or preferences.
- Trained new hires on company procedures and best practices, ensuring seamless integration into the team.
Childcare Provider
01.2018 - Current
- Cared for and played with children ranging in ages from infant to 12 years old in families with up to 4 kids.
- Completed household chores for family including cooking meals for children, washing dishes, and tidying bedrooms and common areas.
- Combined safety and fun to achieve both parent and child satisfaction at every visit.
Food Server
Lambert's Fruit
07.2020 - 09.2021
- Attentively listened and responded to customers to best suit their needs so that their order is correct.
- Maintained cleanliness of working areas to create pleasant and inviting atmospheres for guests.
- Restocked supplies during downtime to continue meeting customer demand for products and services.
- Assisted in training new servers, sharing best practices for excellent customer service and tips to ensure maximum productivity and time management.
Education
Bachelor of Science - Psychology
University of Massachusetts Amherst
Amherst, MA05.2027
High School Diploma -
Sturgis Charter Public School
Hyannis, MA06.2023
Skills
- Leadership
- Creativity
- Perseverance
- Confidence in unfamiliar situations
- High attention to detail
- Clear communication
Timeline
Ice Cream Server
Cape Cod Creamery
06.2022 - Current
Food Server
Lambert's Fruit
07.2020 - 09.2021
Childcare Provider
01.2018 - Current
Bachelor of Science - Psychology
University of Massachusetts Amherst
High School Diploma -
Sturgis Charter Public School