Alexis Brinkley
Saint Louis,MO
Summary
Dedicated employee known for punctuality, pursuing employment where good customer service and positive attitudes will make a difference.
Overview
5
5
years of professional experience
Work History
Riverboats
Saint Louis Riverboat
03.2023 - Current
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Carried out day-day-day duties accurately and efficiently.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked flexible hours; night, weekend, and holiday shifts.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Bussed and reset tables to keep dining room and work areas clean.
- Restocked and organized merchandise in front lanes.
- Answered questions about store policies and addressed customer concerns.
- Handled customer complaints and concerns and escalated to direct supervisor for quick resolution.
Unit Secretary
Mercy Hospital St. Louis
02.2023 - 09.2023
- Managed incoming calls and directed to appropriate department.
- Organized paperwork such as charts and reports for office and patient needs.
- Maintained rapport with physicians, nurse,s and other healthcare personnel.
- Maintained current and accurate medical records for patients.
- Supported office staff and operational requirements with administrative tasks.
- Placed new supply orders, managed inventory and restocked clerical spaces.
Entrance Screener
Barnes Jewish Hospital
03.2021 - 02.2023
- Provides patient and hospital information and escort services for those in need.
- Assists with patient arrival and departure.
- Utilizes technology to appropriately direct guests, visitors and patients throughout the hospital campus.
- Provides information regarding the medical center and local area.
- Handles customer concerns and complaints immediately using appropriate services, recovery tools and guidelines.
Certified Trainer
White Castle
05.2019 - 12.2020
- Trained newly hired top talent to fill key positions and maximize productivity.
- Completed side tasks by restocking condiments and cleaning refrigerators.
- Processed transactions and made change for cash payments or accepted credit cards, debit cards and gift cards.
- Carefully maintained proper sanitation, health and safety standards in work areas following practices and company requirements.
- Completed opening, closing and shift change tasks by following company guidelines.
Crew Member
Popeye's
05.2018 - 06.2019
- Wiped down tables and equipment, swept floors and refilled stock.
- Packed fast food products in approved containers, cups and bags.
- Entered orders into computer system to send order details to kitchen, mentioning customers' special requests and food allergies in person.
- Prepared quality products while maintaining portion control and presentation within service goal times.
- Drove team success by completing assigned tasks quickly and accurately.
Education
Business
University of Phoenix
Tempe, AZHigh School Diploma -
Metro High School
Saint Louis05.2020
Skills
- Cultural Awareness
- Multitasking Abilities
- Public Speaking
Timeline
Riverboats
Saint Louis Riverboat
03.2023 - Current
Unit Secretary
Mercy Hospital St. Louis
02.2023 - 09.2023
Entrance Screener
Barnes Jewish Hospital
03.2021 - 02.2023
Certified Trainer
White Castle
05.2019 - 12.2020
Crew Member
Popeye's
05.2018 - 06.2019
Business
University of Phoenix
High School Diploma -
Metro High School