Alexis Brown
Virginia Beach,VA
Summary
Thrives on learning new skills quickly and approaches daily challenges with flexibility and openness to changing needs. Superior work ethic with excellent communication, multitasking and prioritization skills.
Overview
13
13
years of professional experience
Work History
Cafeteria Assistant
VBPS
Virginia Beach, VA
11.2023 - Current
- Assisted in serving meals to students and faculty members
- Cleaned and sanitized tables, chairs, trays and other cafeteria equipment
- Stocked kitchen with food items as needed
- Maintained inventory of food supplies and notified supervisor when stocks ran low
- Ensured all food safety guidelines were followed throughout the day
- Operated dishwasher to clean dishes, glasses and utensils after each meal service
- Prepared salads, sandwiches, desserts and other menu items as required by the head chef
Room Attendant
Springhill Suites By Marriott
Atlanta, GA
09.2022 - 02.2023
- Cleaned guest rooms and bathrooms to ensure they met hotel standards, including dusting surfaces, vacuuming carpets, mopping floors, changing bed linens, and restocking bathroom supplies
- Replenished amenities in guest rooms such as soap, shampoo, writing materials, and towels
- Checked for damage to walls or furniture and reported any issues to the supervisor
- Set up housekeeping carts with appropriate supplies for each room assigned on daily basis
- Reported lost-and-found items promptly to the supervisor or manager on duty
- Followed safety procedures while handling cleaning products and operating equipment like vacuum cleaners
Customer Service Representative
State Farm
Atlanta, GA
11.2014 - 12.2019
- Answered customer inquiries and provided accurate information regarding products and services
- Provided excellent customer service to resolve customer complaints in a timely manner
- Gathered customer feedback through surveys and used the data to improve customer service
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service
- Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions
- Performed administrative duties such as typing up documents or creating spreadsheets in Microsoft Office programs like Word and Excel
- Performed receptionist duties such as filing paperwork, typing correspondence and entering data into the computer system
Patient Account Registrar
Southern Regional Hospital
Riverdale, GA
04.2012 - 01.2017
Education
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Lovejoy High School
Hampton, GASkills
- Food Services
- Housekeeping (10 years)
- Customer Service
- Early Childhood Education
Additional Information
- #readytowork
- Willing to relocate: Anywhere, Authorized to work in the US for any employer
Timeline
Cafeteria Assistant
VBPS
11.2023 - Current
Room Attendant
Springhill Suites By Marriott
09.2022 - 02.2023
Customer Service Representative
State Farm
11.2014 - 12.2019
Patient Account Registrar
Southern Regional Hospital
04.2012 - 01.2017
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Lovejoy High School