Alexis Bruton
Chesapeake,VA
Summary
Experienced professional with a successful history at Extended Stay America, highlighting customer support and cash management proficiency. Demonstrated excellence in team leadership and problem-solving, leading to improved customer satisfaction and financial accuracy. Skilled in workload management and team building, consistently exceeding performance goals.
Overview
9
9
years of professional experience
Work History
Assistant Manager
Extended Stay America
06.2016 - Current
- Managed everyday functions aligning with established performance and quality goals.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
Ordinary Seaman
American Queen Steamboat
01.2022 - 03.2023
- Contributed to smooth sailing by assisting in the proper loading, securing, and unloading of cargo.
- Facilitated smooth anchor maneuvers by handling anchors, chains, windlasses while maintaining constant communication with bridge personnel.
Leasing Assistant
Covenant Property
01.2021 - 02.2022
- Conducted thorough market research to stay current on industry trends and local competition, allowing for informed decision-making on rental pricing adjustments.
- Resolved conflicts between tenants diplomatically while maintaining professionalism and upholding company policies.
- Negotiated favorable terms for both landlord and tenant while finalizing lease agreements that resulted in mutually beneficial outcomes.
- Utilized various software programs to track tenant data, generate reports, and manage financial transactions effectively.
Officer
Hampton Roads Regional Jail
04.2018 - 04.2020
- Maintained strict adherence to industry regulations, minimizing risk exposure for the organization.
- Educated staff on organizational mission and goals to help employees achieve success.
Education
Bachelor Of Accounting - Accounting And Finance
Tidewater Community College
Norfolk, VA2027
Merchant Mariner -
Mid Atlantic Maritime Academy
Norfolk, VA02.2021
Certified Nurse Assistant - Nursing
Tidewater Medical Training
Virginia Beach, VA11.2020
Skills
- Customer Support Expertise
- Cash Management
- Team leadership
- Decision-making
- Problem-solving
- Time management
- Workload management
- Team building
- Microsoft Office Proficiency
- Advanced PowerPoint, Excel, and Word Skills
Accomplishments
- Supervised a team over 15 staff members.
- Collaborated with team of 30 in the development of NASA project with students from Florida state University .
Volunteer
Bow creek recreation center
Chesapeake public library
Timeline
Ordinary Seaman
American Queen Steamboat
01.2022 - 03.2023
Leasing Assistant
Covenant Property
01.2021 - 02.2022
Officer
Hampton Roads Regional Jail
04.2018 - 04.2020
Assistant Manager
Extended Stay America
06.2016 - Current
Bachelor Of Accounting - Accounting And Finance
Tidewater Community College
Merchant Mariner -
Mid Atlantic Maritime Academy
Certified Nurse Assistant - Nursing
Tidewater Medical Training
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