Alexis Bulger

• Responsible for answering the triage line, retrieving incoming calls, and assisting the triage nurses by taking and directing messages from patients
• Answer calls from the telephone queue, will document and distribute messages to triage nurses, physicians, or appropriate location
• Notify triage nurses of high priority calls that require immediate attention (i.e. difficulty breathing, possibly anaphylaxis, neurologic symptoms, poisoning, suicide threats, trauma to neck or eye, uncontrollable bleeding, fever in infants less than three months old, high fevers, lethargy, inconsolable crying, severe pain, near drowning, penetrating wound, purple or blood colored rash, or very anxious parent)

• Communicating with resident care director on resident changes, medication updates, etc.
• Pull, pour, assist residents with medications.
• Documentation
• Bathing, dressing, grooming, toileting, feeding, and transferring
• Reporting changes in physical conditions and behaviors
• Maintains a clean and safe environment

• Monitored check-ins to identify delinquent accounts and collect payments.
• Recorded equipment, facility and janitorial issues to facilitate maintenance.
• Kept front desk and lobby clean, clutter-free and orderly to present attractive atmosphere.
• Delivered gracious telephone service by answering calls knowledgeably and providing accurate information.
• Maintained close contact with customers to provide updates on issues or service requests.
• Kept facilities clean, neat and organized to give areas professional and fresh appeal.

• Packing and bagging products based on the customer requirements
• Ensuring that the register area is always cleaned and organized
• Providing assistance to other departments’ staff in Costco when necessary to ensure and enhance customer service

Food Court

• Prepares and sells food/drinks to customers
• Pulls/stocks supplies and ingredients
• Cleans kitchen area and eating area
• Provides prompt and courteous member service

• Administered medications and tracked behaviors to keep healthcare supervisor well-informed.
• Maintained clean, safe and well-organized patient environment.
• Offered companionship and kindness to elderly patients.
• Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
• Assisted disabled clients to support independence and well-being.
• Entertained, conversed and read aloud to keep patients mentally alert.
• Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
• Replaced bandages, dressings and binders to care for wounds and encourage healing.
• Entrusted to handle confidential and sensitive situations in professional matter.

• Explained and demonstrated games and attractions to assist guests.
• Memorized games and rules to facilitate positive entertainment experience.
• Answered guest questions to provide fun game experience.
• Maintained prize displays and provided daily inventory count of merchandise for each game.
• Interacted with guests to encourage play and enforced rules of each game.

I volunteered for "Banding Together" which is an organization that brings music opportunities to individuals with special needs. They have a program called "Jam Sessions" that promote socialization, emotional expression, community inclusion and expression. I, along with other volunteers, joined all the participants with singing and playing a variety of instruments. Also, helped individuals develop essential life skills, such as, social and communication skills, included in the community and be as independent as possible.