Alexis Burt
Summary
Enthusiastic college student with a strong foundation in customer service and management. Eager to expand skills and gain hands-on experience in a dynamic environment. Demonstrates excellent communication, problem-solving abilities, and leadership potential, with a commitment to delivering exceptional service and contributing to team success.
Overview
2
2
years of professional experience
Work History
Client Relationship Specialist
Zivel
Spring Hill, TN
12.2023 - Current
- Handled high-stress situations calmly, resolving disputes professionally to ensure client satisfaction in health, wellness, and physical recovery.
- Maintained accurate client records for effective follow-up and timely issue resolution, strengthening trust in our services.
- Boosted client loyalty by providing personalized solutions tailored to individual health and recovery needs.
- Ran entire operations from open to close solo during all of my shifts.
Manager
Serenity Salt Cave
Spring Hill, TN
08.2022 - 11.2023
- Developed and maintained relationships with customers and suppliers through account development.
- I oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Assisted in recruiting, interviewing, hiring, and onboarding new employees to maintain adequate staffing levels.
- Cross-trained existing employees to maximize team agility and performance.
- Accomplished multiple tasks within established timeframes.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality customer was service delivery.
Education
Associate of Science - Nursing
Columbia State Community College
Columbia, TN05.2026
High School Diploma -
Independence High School
Thompson's Station, TN08.2023
Skills
- Time Management
- Adaptability
- Decision-Making
- Computer Literacy
- Organization
- Leadership
Hobbies
- Guitarist
- Pianist
- Painting
- Writing
Timeline
Client Relationship Specialist
Zivel
12.2023 - Current
Manager
Serenity Salt Cave
08.2022 - 11.2023
Associate of Science - Nursing
Columbia State Community College
High School Diploma -
Independence High School