Alexis Caesar
Brooklyn,NY
Summary
Dependable healthcare administration professional with extensive experience in public service and leadership. Committed to fostering relationships and driving growth in client-focused environments. Seeking opportunities to enhance skills and contribute meaningfully in dynamic settings, with openness to relocation.
Overview
5
5
years of professional experience
Work History
Clerical Associate Level III
New York City Health + Hospitals
Brooklyn, NY
07.2023 - Current
- Provide administrative and clerical support within a large public healthcare system.
- Perform high-volume data entry with a strong focus on accuracy, efficiency, and timeliness.
- Handle confidential patient and institutional information in compliance with government and agency policies.
- Utilize Microsoft Excel to organize, analyze, and maintain operational data using formulas and functions.
- Communicate professionally with staff, patients, and interdisciplinary teams to support daily operations.
- Manage multiple priorities in a fast-paced environment while maintaining attention to detail.
- Support workflow efficiency and contribute to the smooth operation of hospital administrative functions.
- Demonstrate professionalism, reliability, and discretion in all aspects of public service.
Sales Manager
J.Jill
Manhattan, NY
02.2023 - 06.2023
- Directed the sales team in achieving daily sales goals, aligning efforts with key performance indicators like Units Per Transaction (UPT) and Average Transaction Value (ATV)
- Supervised and supported sales associates in meeting daily performance and operational goals.
- Trained and developed employees to strengthen teamwork, accountability, and productivity.
- Communicated expectations and performance standards to staff to ensure consistency and efficiency.
- Resolved customer concerns professionally while maintaining high service standards.
- Managed store operations including scheduling, opening, and closing procedures.
Team Lead/Key Holder
Reiss London
Manhattan, NY
03.2022 - 02.2023
- Led team operations to achieve sales targets and maintain high service standards.
- Maintained and managed a personal client book, developing long-term relationships with high-value clients and driving repeat business.
- Conducted client outreach to introduce new collections, provide product updates, and encourage repeat business.
- Oversaw daily store operations, including opening and closing procedures.
- Managed inventory control processes to ensure accuracy and operational efficiency.
- Provided training and mentorship to staff to improve performance and customer service.
- Resolved customer concerns with professionalism and timeliness, enhancing customer satisfaction.
Luxury Retail Stylist
Pinkyotto
Manhattan, NY
07.2021 - 03.2022
- Collaborated with clients to understand their personal style preferences, curating customized wardrobe selections.
- Provided personalized styling advice, contributing to improved client retention and loyalty.
- Leveraged knowledge of key performance indicators to boost client engagement and satisfaction, aligning services with client needs.
- Maintained a polished, professional presentation while representing the brand and delivering a high level of personalized service.
Education
High school or equivalent -
Greater Nanticoke Area Shs
Nanticoke, PAHigh school or equivalent - Criminal Justice
John Jay High School
New YorkSkills
- Healthcare Administration
- Electronic Health Records (EHR) Management
- Data analysis
- Microsoft Excel
- Operational Support
- Order Fulfillment
- Customer Relationship Management
- Customer Service
- Sales Management
- Retail Management/Retail Sales
- Team Management
- Supervising Experience
- Employee Orientation
- Communication
- Time Management
- Negotiation
- Shipping & Receiving
- Hospitality
- Leadership
Timeline
Clerical Associate Level III
New York City Health + Hospitals
07.2023 - Current
Sales Manager
J.Jill
02.2023 - 06.2023
Team Lead/Key Holder
Reiss London
03.2022 - 02.2023
Luxury Retail Stylist
Pinkyotto
07.2021 - 03.2022
High school or equivalent -
Greater Nanticoke Area Shs
High school or equivalent - Criminal Justice
John Jay High School