Alexis Caird Grinde

Create estimates and change orders, manage Products and Services list.

Produce and track invoices using Quickbooks, Field Edge and Procore, manage customers and make reminder calls for payments.

Prepare office/job site binders and keep up to date.

Manage scheduling for service technicians, log service tickets and maintain accurate materials register and filing.

Enter and update customer records in QuickBooks and Field Edge.

Design and maintain spreadsheets and workflow systems to improve efficiency.

Answer incoming calls and gather complete and accurate client information for possible upcoming contracts.

Prepare purchase orders by confirming specifications and pricing, and monitor orders to keep projects on schedule.

Promote and sell Preventative Maintenance (PM) agreements to customers during service interactions and inbound inquiries.

Collect, process, review weekly payroll, and track commissions

Complete, enter and track Preventative Maintenance program forms and numbers weekly.

Maintain office and shop inventory daily, keep office space organized, stocked, and professional at all times.

Managed bar inventory, ensuring optimal stock levels and minimizing waste.

Trained new bartenders on service standards and mixology techniques for consistency.

Oversaw opening procedures, ensuring compliance with safety and health regulations.

Implemented efficient workflow processes to streamline service during peak hours.

Build strong customer relationships, fostering repeat business and loyalty

Collaborated with management to plan special events, driving increased foot traffic and sales

Build sustainable relationships through open and interactive communication

Supervised and trained staff on preparing and delivering drinks, handling food and money, setting up bar at beginning of shift and breaking down at end of shift to facilitate operations.

Resolve product or service problems by understanding the customer's complaint; determining the cause of the problem; creating an efficient solution to solve the problem, and following up with the customer to ensure satisfaction

Suggesting potential products or services to management by evaluating customers experiences and predicting future needs

Oversaw and monitored cash drawers and reconciled drawers against cash register reports at close of business.

Balanced end of shift banks and compared to Revel reports to ensure accuracy from employees

Contracts administration - processed contracts, Change Orders, PCF forms, Certificates of Completion

Create and maintain job binders for office

Order purchasing and processing

Bank and credit card reconciliation

H/R – Processed new hires, terminations, job costing, travel and per diem

Processed weekly payroll tax deposits, wage garnishments and employee advances

Vendors- Credit Applications, Supplier Survey forms, weekly checks

Write letters of good standing recommendation for employees to gain naval ship yard access

Responsible for maintaining and updating all access lists, travel orders, DBIDS, Rapid Gate

Maintaining spreadsheets with all company vehicle and gas card information

AP - entered bills, check runs

AR - invoicing, credit memos, Certificates of Insurance

Assisted in managing leases, insurance, and bills for 3 additional residential properties