Lindsay Newman
Bryan,TX
Summary
Talented professional proven successful in leading administrative team members in high-volume settings. Knowledgeable about regulations, managing files, and producing professional correspondence for diverse needs. Articulate communicator with strong attention to detail and superior work ethic.Proven expertise in managing HR functions, including recruitment, onboarding, and payroll processing, while ensuring compliance with federal and state regulations. Skilled in fostering employee engagement through effective communication and event coordination. Demonstrated leadership in optimizing office operations and enhancing team collaboration across departments.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Office Administrator
A&M United Methodist Church
09.2024 - Current
- Provide administrative support to the senior pastor and other church staff.
- Manage scheduling, correspondence, and meeting arrangements.
- Maintain and update church records, files, and databases.
- Handle general office tasks including mail distribution, office supplies inventory, and equipment maintenance.
- Compile and design the weekly church bulletin and in-house content, ensuring timely distribution.
- Gather and organize content from various church ministries and staff.
- Proofread and edit bulletin and other in-house content for accuracy and clarity.
- Answer and route phone calls promptly and professionally.
- Greet and assist visitors and congregation members in a friendly and welcoming manner.
- Address inquiries and provide information about church events, programs, and services.
- Assist the church finance manager with various financial tasks as needed.
- Help process donations, manage financial records, and prepare reports.
- Oversee inventory and ordering of office supplies.
- Ensure that supplies are well-stocked and maintain efficient ordering procedures and spaces.
- Manage reservations for church facilities and meeting rooms.
- Coordinate with staff and members to ensure proper setup and availability.
- Assist in organizing and coordinating funerals and weddings held at the church.
- Liaise with families, staff, and vendors to ensure smooth event execution.
Director of Human Resources/Operations
Allumine Home Health and Hospice
01.2022 - 09.2024
- Assist with communications which may include phone system, memo’s, answering incoming calls, documents and disseminates appropriate messages.
- Provide clerical support which may include filing, copying, special projects and tasks, typing, scanning etc.
- Uses effective interpersonal relations and communication skills.
- Oversees agency communication including pagers, telephones, mail and tracking systems.
- Responsible to manage all office functions and processes including clerical, personnel, medical records, and office equipment.
- Support payroll processes to ensure timely and accurate time records.
- Ensures the development of personnel qualifications and policies.
- Ensures adequate staff education and evaluations.
- Facilitation of the hiring process to include recruitment, initial applicant screening, interviewing, reference checks, administering required examinations, license verification and criminal history checks.
- Validate proper completion and maintenance of active employee files.
- Work with supervisors to recruit, interview and select qualified employees to fill vacant positions.
- Promotes compliance with all federal, state, and local employment laws.
- Conduct Annual Criminal Background Checks for all active employees and volunteers.
- Inventory for office supplies to be ordered monthly.
- Ensure that all newly hired employees receive appropriate training during the onboarding process.
- Conduct Exit Interviews for departing employees.
Human Resources Manager/Administrative Office Coordinator
CapRock Hospital LLC
Bryan, TX
01.2020 - 01.2022
- Responsible for identifying and applying any outstanding vendor credits to account, reconcile charges, and investigate any loose ends in payments or charges.
- Oversee and collect receipts for all business-related charges, including credit cards and petty cash receipts.
- Oversee the receiving and processing of all incoming mail, including receivables, invoices, receipts, and other related correspondence.
- New vendor setup.
- Reconcile vendor account balances with vendor statements, investigate any discrepancies and communicate with vendors as necessary.
- Reconcile and process credit card statements.
- Enter and upload all invoices into the accounting software.
- Prepare invoice check requests, seek approval from the Director of Operations or Governing Board and deliver items to Accounting on a weekly basis or more frequently if needed.
- Orders office supplies and ensures supplies are adequate.
- Coordinates all onboarding of new employees including preparing personnel files, ensuring onboarding paperwork is completed, instructing prospective employees to complete background checks and drug screens, ensuring background checks and drug screen results are completed and filed.
- Makes recommendations for changes to the onboarding process for improvements when needed.
- Manages all personnel files including physician and clinical staff credentialing files.
- Periodically checks personnel files to ensure they are complete, up-to-date, and in compliance with State and regulatory agencies.
- Responsible for the maintenance of employee files, including filing paperwork, organizing onboarding materials, and the creation and removal of active and inactive employees.
- Assists the Director of Operations and department managers to ensure performance evaluations and appraisals are completed in a timely manner and that policies are implemented and followed that govern such Human Resource activities.
- Collects information and reviews contracts from vendors and community partners.
- Maintain a database of fully executed contracts including monitoring expiring contracts, determining criteria for cancellation, verifying invoices match contract details, and maintaining database redundancy.
- Prepare paperwork for the approval of the Director of Operations and Governing Board to expedite the approval process.
- Coordinate vendor services for CapRock Health facilities when necessary or at the request of the Director of Operations of the Governing Board.
- Ensure each vendor is paid promptly by consistently tracking accounts payable.
- Maintains confidentiality of company and employee information as outlined in company policies.
- Makes recommendations and participates in creating, maintaining, and editing of various company programs, policies, and procedures to include, but not limited to: Disaster/Emergency Preparedness, Patient Safety, Environment of Care, General Safety, and Fire Prevention.
- Screen potential applicants via telephone before setting up interviews, review resumes, and ensure recruitment and application paperwork are readily available for the Director of Operations and Governing Board.
Human Resources Manager/Client Care Coordinator
Visiting Angels Living Assistance Services
CS, TX
05.2016 - 01.2020
- Conducted payroll on a weekly basis.
- Submitted long term care insurance authorizations and claims to the Department of Veteran Affairs for retired veterans receiving home health care services with our agency.
- Answering office phones during normal business hours screening caregiver applicants and conducting initial interviews.
- Responsible for performing miscellaneous clerical tasks assigned by director.
- Responsible for actively hiring applicants seeking employment.
- Scheduling staff assignments for clients and caregivers.
- Conduct new hire training and orientations weekly both local and surrounding areas.
- Assisting the Director with activities of the patient/caregiver relationship which can include the following: caregiver supervisory visits(weekly), new clients sign ups(weekly), caregiver/family introductions, data entry/filing(daily), required to move into caregiver position(weekly), due to any call outs to unstaffed assignments.
Patient Access Representative
CHI St. Joseph Regional Health Center
Bryan, TX
09.2014 - 05.2016
- Responsible for greeting patients, providing information, communicating with staff, scheduling appointments, answering phone, receiving payments, issuing receipts, providing information to patients, so they may fully use and benefit from the clinic/office services.
- Collects copayments and ensures that closing total receipts match the day's transactions report.
- Answers phone in pleasant manner, routes calls, takes messages, responds to questions, and deals with patient needs expeditiously.
- Accurately schedules prepare and communicate appointment details and necessary financial information to facilitate timely arrival, appointment preparedness, preparation testing, and optimal reimbursement, in accordance with the system and operating guidelines.
- Responds to, and resolve routine inquiries, complaints and concerns through inbound phone calls, emails, and electronic requests.
- Experience in a call center, customer service and/or healthcare setting.
- Knowledge of call center telephony and technology, customer service values and practices.
- Familiar with Medical terminology and ICD-10.
- Scheduling patients in ECW Clinical Works and Meditech.
- Obtained prior authorizations for imaging.
Education
Diploma -
A&M Consolidated High School
College Station, Tx05.2005
Some College (No Degree) - Business Administration and Human Resources Management
Blinn College
BryanSkills
- Microsoft Office Suite
- Scheduling management
- Bulletin design
- Office management
- Scheduling appointments
- File maintenance
- Managing office supply inventory
- Customer service
- Human resources management
- Employee onboarding
- Office administration
- Recruitment and interviewing
- Payroll processing
- Loss prevention strategies
- Workers' compensation management
- Accounts receivable and payable
References
Available upon request.
Certification
Bonded Notary Public
Timeline
Office Administrator
A&M United Methodist Church
09.2024 - Current
Director of Human Resources/Operations
Allumine Home Health and Hospice
01.2022 - 09.2024
Human Resources Manager/Administrative Office Coordinator
CapRock Hospital LLC
01.2020 - 01.2022
Human Resources Manager/Client Care Coordinator
Visiting Angels Living Assistance Services
05.2016 - 01.2020
Patient Access Representative
CHI St. Joseph Regional Health Center
09.2014 - 05.2016
Diploma -
A&M Consolidated High School
Some College (No Degree) - Business Administration and Human Resources Management
Blinn College