Brooke Walker
Bridge City,Texas
Summary
Dedicated administrative professional with 10 years of experience in efficiently managing and maintaining office operations including payroll processes, personnel records, and contract compliance. Possesses excellent organizational, communication and multitasking skills, as well as strong proficiency in SAP, GVP, ADP, Excel, QuickBooks, and PowerPoint. Proven ability to work independently and collaboratively in a fast-paced environment to exceed expectations.
Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines,as well as, proven ability to develop additional, creative and successful event strategies.
Overview
14
14
years of professional experience
Work History
Office Administrator
Bridge City Family Dentistry - MB2
Bridge City, TX
01.2026 - Current
- Managed daily office operations to ensure efficient workflow and patient service.
- Coordinated scheduling for dental appointments, optimizing calendar utilization for providers.
- Streamlined patient intake processes, improving overall efficiency and reducing wait times.
- Maintained accurate patient records, ensuring compliance with privacy regulations and enhancing data integrity.
Administrative Assistant
PSC Group - DOW SRO
Orange, Texas
07.2023 - Current
- Completes timesheets and payroll for on-site employees
- Prepares reports by compiling summaries of earnings, overtime, turnover, etc
- Maintains vacation, overtime and attendance schedules
- Tracks attendance and maintains personnel training files
- Ensures and maintains employee confidence by keeping information confidential
- Maintains payroll operations by following policies and procedures; reporting needed changes
- Provides information to PSC employees and customer contacts by answering questions and requests
- Maintains Industrial Safety Council Training (ISTC) records
- Processes production batches in SAP & GVP
- Provides administrative support to warehouse and railcar packaging lines.
General Manager / Sales Manager
Bronze Body Inc.
Beaumont, Texas
02.2012 - 03.2023
- Maintained payroll information by collecting, calculating, and entering data into the payroll system
- Preformed sales and timeclock audits
- Encouraged customers to make additional purchases and suggested relevant items
- Trained all existing and new employees every year on sales tactics & customer service
- Tracked customer data and created sales reports, using data to identify opportunities and improve sales
- Managed 50+ employees and 6 locations
- Held a full time or part time position over 11 years.
General Manager
Premier Pools & Construction
Port Neches, Texas
01.2017 - 03.2019
- Built and maintained relationships with vendors and suppliers
- Reviewed contracts for compliance and drawings to confirm estimating accuracy
- Managed subcontractors by evaluating and selecting workers and monitoring and controlling performance
- Coordinated building materials, equipment and related service providers for projects
- Determined project schedule to sequence construction activities
- Monitored store performance and identified opportunities for improvement
- Administered contracts to verify proper measurements and payments due
- Developed crew schedules, delegated tasks, monitored progress, and provided feedback as needed to ensure successful completion of projects
- Monitored weather conditions closely throughout duration of projects to adjust schedules accordingly.
General Manager
Tallman Pools
Nederland, Texas
01.2014 - 03.2017
- Implemented various systems to improve process efficiency and reduce project duration
- Reviewed contracts for compliance and drawings to confirm estimating accuracy
- Determined project schedule to sequence construction activities
- Administered contracts to verify proper measurements and payments due
- Avoided construction delays by following through with prompt site inspections
- Coordinated building materials, equipment and related service providers for projects
- Managed subcontractors by evaluating and selecting workers and monitoring and controlling performance
- Assisted in resolving customer complaints by quickly identifying problems that arose during a project's execution phase
- Recorded information, such as personnel, production, and operational data on specified forms and reports.
Skills
- Payroll Processing
- SAP
- GVP
- Invoicing
- Excellent time management skills
- Conflict management
- Public speaking
- Data analytics
- Bid Management
- Deadline Management
- Construction Documentation
- Administrative Support
- Microsoft Word
- Microsoft Excel
- Documentation and Recordkeeping
- Microsoft Office Suite
- Office Management
- Database entry
- Scheduling and calendar management
- Dedicated Team Player
- Excel spreadsheets
- Recordkeeping
- Deadline-oriented
- Invoice Processing
- Documentation And Reporting
- Meticulous attention to detail
- Microsoft PowerPoint
- New hire processing
- Payroll Adjustments
- Payroll Policies
- Year-end Procedures
- Expense reimbursements
- Employee Relations
- Period-End Reporting
- ADP Workforce Now
- Intuit QuickBooks
- Clerical Support
- Event planning
- Itinerary creation
- Transportation logistics, Work Planning and Prioritization for management
- Teamwork and collaboration
- New hire training
- Creative problem solving
- Train-the-trainer
Additional Information
REFERENCES
Kendall Westfall – Golden Pass | (409) 673-3521
Tieraney Celestine – Motiva | (409) 363-4630
Paula Stout – Stout Builders | (409) 216-3198
Sherry Phillips – JLA Realty SETX | (409) 543-7250
Timeline
Office Administrator
Bridge City Family Dentistry - MB2
01.2026 - Current
Administrative Assistant
PSC Group - DOW SRO
07.2023 - Current
General Manager
Premier Pools & Construction
01.2017 - 03.2019
General Manager
Tallman Pools
01.2014 - 03.2017
General Manager / Sales Manager
Bronze Body Inc.
02.2012 - 03.2023