Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Intern

Kara Mannor

Stockbridge,MI

Summary

Extensive experience in administrative roles and customer service, focusing on building positive relationships and delivering exceptional support. Recognized for strong communication skills and a commitment to fostering a welcoming environment. Authorized to work in the US for any employer.

Overview

14
14
years of professional experience
1
1
Certification

Work History

Office Administrator

Oral and Maxillofacial Surgery of Ann Arbor
03.2022 - 03.2026

Greeted patients to ensure welcoming and professional environment. Prepared legal documentation for processing and compliance. Maintained accurate records for patient and operational efficiency. Answered phones promptly, addressing inquiries and scheduling appointments. Collected copayments efficiently, ensuring accurate financial transactions. Filed and copied documents to support organizational needs. Safeguarded confidentiality of sensitive information in all interactions.

Office Administrator

Adiska Family Dental
05.2016 - 09.2020

Served as patient liaison, coordinating treatment and scheduling appointments effectively. Verified insurance details to ensure seamless patient experiences. Executed accounts receivable tasks, maintaining accurate financial records. Generated daily and monthly reports to monitor office performance metrics. Performed data entry and clerical duties with strict adherence to confidentiality protocols. Utilized Patterson Eaglesoft, Patterson Fuse, and Mogo dental software for operational efficiency. Recognized by supervisors and patients for exceptional interpersonal skills in person and on the phone.

Patient Coordinator

Washtenaw Dental Associates
05.2012 - 05.2016

Answered multi-line phones and greeted patients to ensure efficient service delivery. Scheduled appointments and verified insurance information for accurate patient records. Discussed treatment options and financial obligations with patients to clarify responsibilities. Updated daily reports and handled various administrative tasks for operational efficiency. Initiated and managed in-house savings plan for uninsured patients to enhance accessibility. Cross-trained to support dental assistants in sterilization of patient rooms and lab procedures. Utilized Dentrix operating system to streamline patient management processes.

Education

Some college - undefined

High school diploma - undefined

Skills

Microsoft PowerPoint

Data management

Office coordination

Dental office receptionist

Calendar management

Microsoft Office Suite

Transcription services

Executive communication

English language

Meeting documentation

Schedule coordination

Effective time management

Report creation

Content editing

File management

Telephone etiquette

Administrative support

Word processing

Scheduling appointments

Data entry

Task management

Schedule planning

Infection prevention training

Call management

Accounts payable management

Microsoft Word processing

Microsoft Excel

Dentrix software

Accounts receivable management

Correspondence management

IT competencies

Healthcare assistance

Microsoft Outlook

Schedule management

Document structuring

Presentation skills

Data entry

Office management

HIPAA compliance

Insurance approval

Interpersonal communication

Personal assistant

HR support

Eaglesoft proficiency

Office administration

Client support

Organizational abilities

Compliance support

Front desk operations

Administrative skills

Client interaction management

Zoom technology

Microsoft Outlook

Event planning

Resource management

Individual scheduling

Event management

Business support

Executive assistant

Google Calendar management

Project budget management Executive and personal assistance Financial oversight and reporting

WinOMS proficiency

Certification

  • Driver's License
  • July 2024
  • CPR Certification

Languages

English

Timeline

Office Administrator

Oral and Maxillofacial Surgery of Ann Arbor
03.2022 - 03.2026

Office Administrator

Adiska Family Dental
05.2016 - 09.2020

Patient Coordinator

Washtenaw Dental Associates
05.2012 - 05.2016

Some college - undefined

High school diploma - undefined

Kara Mannor