
Extensive experience in administrative roles and customer service, focusing on building positive relationships and delivering exceptional support. Recognized for strong communication skills and a commitment to fostering a welcoming environment. Authorized to work in the US for any employer.
Greeted patients to ensure welcoming and professional environment. Prepared legal documentation for processing and compliance. Maintained accurate records for patient and operational efficiency. Answered phones promptly, addressing inquiries and scheduling appointments. Collected copayments efficiently, ensuring accurate financial transactions. Filed and copied documents to support organizational needs. Safeguarded confidentiality of sensitive information in all interactions.
Served as patient liaison, coordinating treatment and scheduling appointments effectively. Verified insurance details to ensure seamless patient experiences. Executed accounts receivable tasks, maintaining accurate financial records. Generated daily and monthly reports to monitor office performance metrics. Performed data entry and clerical duties with strict adherence to confidentiality protocols. Utilized Patterson Eaglesoft, Patterson Fuse, and Mogo dental software for operational efficiency. Recognized by supervisors and patients for exceptional interpersonal skills in person and on the phone.
Answered multi-line phones and greeted patients to ensure efficient service delivery. Scheduled appointments and verified insurance information for accurate patient records. Discussed treatment options and financial obligations with patients to clarify responsibilities. Updated daily reports and handled various administrative tasks for operational efficiency. Initiated and managed in-house savings plan for uninsured patients to enhance accessibility. Cross-trained to support dental assistants in sterilization of patient rooms and lab procedures. Utilized Dentrix operating system to streamline patient management processes.
Microsoft PowerPoint
Data management
Office coordination
Dental office receptionist
Calendar management
Microsoft Office Suite
Transcription services
Executive communication
English language
Meeting documentation
Schedule coordination
Effective time management
Report creation
Content editing
File management
Telephone etiquette
Administrative support
Word processing
Scheduling appointments
Data entry
Task management
Schedule planning
Infection prevention training
Call management
Accounts payable management
Microsoft Word processing
Microsoft Excel
Dentrix software
Accounts receivable management
Correspondence management
IT competencies
Healthcare assistance
Microsoft Outlook
Schedule management
Document structuring
Presentation skills
Data entry
Office management
HIPAA compliance
Insurance approval
Interpersonal communication
Personal assistant
HR support
Eaglesoft proficiency
Office administration
Client support
Organizational abilities
Compliance support
Front desk operations
Administrative skills
Client interaction management
Zoom technology
Microsoft Outlook
Event planning
Resource management
Individual scheduling
Event management
Business support
Executive assistant
Google Calendar management
Project budget management Executive and personal assistance Financial oversight and reporting
WinOMS proficiency