Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
4
4
years of professional experience
Work History
Scheduler
Corona Temecula orthopedic associates medical grou
Corona, CA
03.2023 - Current
Scheduled patient appointments using electronic health record systems
Manage daily calendar for multiple physicians
Communicated with patients regarding appointment confirmations and changes.
Resolved scheduling conflicts to enhance operational efficiency in the clinic.
Trained new staff on scheduling software and office protocols.
Executed daily responsibilities through effective use of fax press.
Guest Service Representative
Nothing Bundt Cakes
Corona, CA
01.2022 - 03.2023
Provided exceptional customer service in a fast-paced bakery environment.
Assisted customers in selecting personalized cake designs and flavors.
Maintained cleanliness and organization of the service area.
Handled customer inquiries and resolved issues with professionalism.
Promoted seasonal products through engaging displays and recommendations.
Trained new staff on service standards and operational procedures.
Nursing Home Volunteer
Peppermint Ridge
Corona, CA
12.2021 - 04.2022
Assisted residents with daily activities and personal care needs.
Engaged residents in recreational activities to promote social interaction.
Collaborated with staff to ensure a safe and clean environment for residents.
Monitored resident health and reported changes to nursing staff promptly.
Supported staff in administrative tasks, including documentation and scheduling.
Education
High School Diploma -
Centennial High
Corona, CA
06-2021
Skills
EHR systems
Appointment scheduling
Conflict resolution
Time management
Data entry
Strong work ethic
Timeline
Scheduler
Corona Temecula orthopedic associates medical grou