Summary
Overview
Work History
Education
Skills
Websites
Accomplishments
Languages
Timeline
COMMUNITY SERVICE INVOLVEMENT
Generic

Alexis Castillo

Augusta ,GA

Summary

I am a program and research professional with experience supporting complex initiatives across higher education, clinical research, and academic operations. I currently work as a Program Manager at Augusta University, where I coordinate cross-functional stakeholders, manage timelines and deliverables, and support programs operating within compliance and institutional frameworks. My background includes clinical research coordination, academic and financial data collection, research services support, and extensive writing and editing for professional and research audiences. I hold a BA in Psychology with a minor in Philosophy from Emory University, which guides my interest in human behavior, ethical decision-making, and evidence-based problem-solving. In addition to my professional roles, I have held leadership positions in student organizations, including serving as publicity chair, treasurer, and public relations chair for a LatinX student organization, where I managed communications, budgeting, and stakeholder engagement. I am particularly interested in roles that sit at the intersection of research, operations, policy, and program management, where thoughtful coordination, clear communication, and accountability are essential.

Overview

8
8
years of professional experience

Work History

Program Manager

Augusta University
Augusta, GA
12.2024 - Current
  • Managed curriculum development and operations of the Hull College of Business' specialized academic program under the direction of a senior administrator.
  • Facilitated stakeholder meetings with over 10 people to gather program proposal requirements and foster collaboration among departments.
  • Collaborated with the Dean and Academic Affairs Committee to analyze outcome assessment and strategic planning to further develop program offerings.
  • Analyzed program performance metrics to identify areas for continuous improvement and drive operational efficiency.
  • Streamlined communication processes, enhancing information flow between teams and stakeholders.
  • Implemented quality assurance protocols, ensuring consistent delivery of program outcomes aligned with standards.
  • Conducted comprehensive program evaluations, identifying risks and recommending actionable solutions.
  • Coordinated multiple curriculum-related projects simultaneously.

Freelance Editor

Independent Contractor
Dallas, TX
08.2023 - 11.2024
  • Collaborated with writers to refine and enhance their work, ensuring a consistent and polished final product.
  • Edited and proofread educational materials for clarity and coherence for The Hockaday School.
  • Conducted fact-checking and research to verify the accuracy of information in articles and other written materials.
  • Adapted editing approach based on target audience, purpose, and medium, ensuring content effectively communicated its intended message.
  • Provided constructive feedback to writers to improve overall writing skills and enhance the quality of future submissions.
  • Collaborated with educators to develop engaging curriculum content.
  • Managed multiple projects simultaneously, ensuring timely delivery of high-quality editorial work.

Team Manager

China Moon Buffet
Lanett, AL
06.2022 - 08.2023
  • Oversaw daily operations, ensuring adherence to health and safety standards.
  • Trained and mentored staff on food preparation and customer service excellence.
  • Implemented inventory management systems to optimize stock levels and reduce waste.
  • Developed scheduling strategies to enhance labor efficiency during peak hours.
  • Analyzed operational workflows, identifying areas for process improvement and cost savings.
  • Managed conflict resolution among team members to promote a positive work environment.

Clinical Research Coordinator

Emory Healthy Brain Study
Atlanta, GA
11.2021 - 05.2022
  • Spearheaded patient study documentation for clinical trials on Alzheimer's disease biomarkers, ensuring 100% compliance.
  • Achieved a 95% follow-up data collection rate by efficiently collecting study specimens through various methods, including questionnaires, phlebotomy and lumbar punctures.
  • Maintained meticulous research data records, completed source documents, and performed data entry.
  • Conducted two to three neuropsychological examinations a day on participants.
  • Managed the label printing for specimen processing.
  • Coordinated participant recruitment and enrollment processes for clinical trials, which involved reviewing medical records and screening potential study participants.
  • Liaised with external stakeholders to facilitate communication and project alignment.
  • Collaborated with clinical staff and other healthcare professionals to support clinical trial data accuracy.

Data Collector in the Finance Department

Emory Goizueta Business School
Atlanta, GA
08.2020 - 05.2021
  • Collected and organized data related to stock holdings of mutual funds, presenting findings to team coordinators.
  • Tabulated and summarized data into clear, actionable reports.
  • Collaborated with a team of 15 data collectors and gained proficiency in data analysis using Excel.
  • Successfully managed all tasks in a remote work setting.
  • Maintained strict confidentiality with sensitive information, adhering to organizational procedures and industry norms.

Residence Life Director Undergraduate Associate

Emory University Residence Life
Atlanta, GA
01.2019 - 05.2020
  • Streamlined file management, student contact, and document distribution processes, saving significant time and resources.
  • Reviewed and published digital and printed materials, ensuring high-quality, expert-level text proofing and formatting.
  • Supported Complex Director's retention efforts, providing recruitment and employee relations support.
  • Maintained confidentiality with student information.
  • Managed timelines and project deliverables to ensure timely publication outcomes.
  • Collaborated with writers to improve content structure and clarity, resulting in increased reader engagement.

Reference Coordinator & Research Services Undergraduate Assistant

Emory University Rose Library
Atlanta, GA
09.2018 - 12.2018
  • Cataloged and organized archives, manuscripts, and rare books.
  • Provided project-based administrative support to the Rose Library Director and Reference Coordinator.
  • Prepared and distributed materials for research on political, social, and cultural movements.

Education

Bachelor of Arts - Psychology, Minor in Philosophy

Emory University
Atlanta, GA
05-2021

Skills

    Computer Skills & Software Systems:

  • R Studio
  • IBM SPSS Statistics
  • Salesforce
  • REDCap
  • Microsoft Office
  • Prezi
  • SurveyMonkey
  • Qualtrics
  • Google (Slides, Documents, Forms, Excel)
  • Canva
  • Modern Campus Curriculum
  • Handshake
  • Adobe Photoshop, Illustrator, InDesign
  • Desire2Learn (Brightspace)
  • Scholarship Universe
  • Simple Syllabus
  • Other skills:

  • Project management
  • Strategic planning
  • Process improvement
  • MS office applications
  • Critical thinking
  • Flexible and adaptable
  • Relationship building
  • Cross functional team builder
  • Quality assurance

Accomplishments

  • Collaborated with team of 16 in the development of an online MBA program with a concentration in Healthcare Management
  • Achieved the creation of new Student Learning Goals, Objectives, and measures through effectively helping facilitate faculty conversation and leading an Assessment Task Force.
  • Documented and resolved gaps in assessment measurement tracking encouraging a culture of high AACSB and SACSCOC accreditation compliance and accountability.
  • Achieved implementing new curriculum programs by identifying materials for program and course proposals and researching industry trends to ensure program relevance.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Achieved granting students more than $100,00 in scholarship funds through effectively helping with facilitating the Hull Scholarships Selection Committee.

Languages

English
Native or Bilingual
Spanish
Professional Working
Chinese (Mandarin)
Elementary

Timeline

Program Manager

Augusta University
12.2024 - Current

Freelance Editor

Independent Contractor
08.2023 - 11.2024

Team Manager

China Moon Buffet
06.2022 - 08.2023

Clinical Research Coordinator

Emory Healthy Brain Study
11.2021 - 05.2022

Data Collector in the Finance Department

Emory Goizueta Business School
08.2020 - 05.2021

Residence Life Director Undergraduate Associate

Emory University Residence Life
01.2019 - 05.2020

Reference Coordinator & Research Services Undergraduate Assistant

Emory University Rose Library
09.2018 - 12.2018

Bachelor of Arts - Psychology, Minor in Philosophy

Emory University

COMMUNITY SERVICE INVOLVEMENT

  • Children's Book Festival, Volunteer, 2022, Assisted with organizing and facilitating children's storytelling sessions, engaging young audiences and prospective guardians with interactive and age-appropriate activities at the Central Library in downtown Atlanta., Interacted with attendees, answering inquiries, and ensuring a positive welcoming environment., Developed strong teamwork and communication skills through collaboration with a diverse group of organizers, volunteers, and authors.
  • 1915 Scholars, Mentor, 2017- 2023, Guided first-year, first-generation, minority students at Emory University, offering academic and social support., Encouraged persistence and resilience in a collegiate environment., Coordinated with other alumni to help offer academic support and navigate graduation.
  • Participated in PaceDay, 2025, Helped raise funds to donate to Paceline. 100% of all fundraising supports innovative cancer research at Augusta University’s Georgia Cancer Center.
Alexis Castillo