Alexis Castro
Poway,CA
Summary
Dedicated and goal-oriented employee with years of experience working in an enterprise level sales environment. Highly collaborative and team-player that is motivated to continuously learn and develop new skills. Strong communicator who has experience working cross-functionally on projects.
Overview
4
4
years of professional experience
Work History
Manager, Global Sales Development
ServiceNow
04.2023 - Current
- Recruit, hire, and manage a team of 18 LDRs supporting a total of 50+ reps in the Digital and Commercial space
- Spearheaded promotion process for West LDRs
Nominated to join the GSD Tiger Team which is responsible for ensuring global alignment across the three Geos - Developed onboarding buddy checklist and manager 1:1 trackers across the three Geos
- Planned happy hours for DGTM teams
- Achieved 175% in FY23
Sr. Enterprise Sales Associate
ServiceNow
07.2021 - Current
- Achieved over 200% in FY22
- Cultivated and maintained relationships within accounts to be viewed as a trusted advisor
- Built a strong understanding of the selling process and how to execute within the ecosystem
- Aligned with AE's to strategize and manage responsibilities across the extended team
- Created agendas and secured key leaders for EBC's in top accounts
Sales Development Representative
ServiceNow
07.2020 - 07.2021
- Outperformed monthly and quarterly quotas yielding over $7 Million in ACV Pipeline
- Awarded top SDR of the West for Q4 2020 - achieving 133% of quota for the year
- Built strategic outbound prospecting for Enterprise accounts, resulting in multiple net new opportunities
Lead Development Representative
ServiceNow
01.2020 - 07.2020
- Generated meetings for Commercial Accounts through qualification of inbound leads
- Surpassed monthly/quarterly quotas by effectively managing marketing leads
- Attained knowledge of ServiceNow's product line offerings
Education
Bachelor of Arts -
San Diego State University
05.2019
Skills
- Leadership
- Time Management
- Team-Centric
- Mentorship
- Problem Solver
- Detail-Oriented
- Presentation
- Writing
- Active Listening
- Adaptable
Timeline
Manager, Global Sales Development
ServiceNow
04.2023 - Current
Sr. Enterprise Sales Associate
ServiceNow
07.2021 - Current
Sales Development Representative
ServiceNow
07.2020 - 07.2021
Lead Development Representative
ServiceNow
01.2020 - 07.2020
Bachelor of Arts -
San Diego State University