Alexis Castro
Summary
Security Operations Manager with 6+ years of extensive experience leading comprehensive security initiatives across data centers. Expertise in managing security teams, overseeing security audits, and implementing effective incident response plans. Dedicated to enhancing safety standards and achieving operational KPIs through strategic project management and strong vendor relationships.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Data Center Security Ops Manager
Securitas
12.2022 - Current
- Conducted thorough internal and external security audits of data center facilities to evaluate and enhance physical security measures.
- Oversaw day-to-day security operations, monitoring ONTIC security events, conducting investigations, and responding to ONTIC Ticket incidents to ensure swift resolution of security issues.
- Managed relationships with security vendors and service providers by evaluating, selecting, and overseeing service delivery to maintain high service standards.
- Lead and manage Security Projects/Budgets using Bluebeam, Procore and Sharepoint.
- Detailed technical knowledge working with including Lenel Onguard access control, Genetec Synergis, Idemia, Bioconnect, Avigilon, Traka, Iris ID, Morpho Manager, Mercury Hardware, and Fortinet Switches, Hanwha Cameras, and perimeter detection, ensuring high standards of installation, maintenance, and troubleshooting.
- Detailed knowledge of IT networks - LAN/WAN, Intranet/Internet, Firewalls.
- Produced engineering documents such as Control Drawings, Genetec Sequence of Operations, Construction Design development, AutoCAD, and Security System Architecture.
- Coordinate daily schedules and support with the Critical Operations team.
- Maintained positive client relationships through regular contact and support, addressing any concerns promptly.
Data Center Security Auditor
Securitas
01.2020 - 12.2022
- Develop audit plans and methodologies to assess the security of the data center.
- Monitored security systems and networks for suspicious activity and responded promptly to security incidents.
- Developed and implemented incident response plans to address security breaches and minimize impact.
- Investigated accidents, thefts, disturbances, and discrepancies; produced detailed reports to inform corrective actions.
- Assisted with root cause analysis and incident resolution of physical security systems.
- Created training modules for Third party guard force to ensure vigilance.
- Managed communications and information distribution to security professionals, ensuring timely access to critical updates and resources.
- Utilize Microsoft Office tools for detailed reporting, analysis, and communication.
Skills
- Data Center Security
- Access control systems
- Incident response planning
- Crisis Management
- Crisis resolutions
- Internal audits
- External audits
- Network audits
- Project Management
- Project management
Certification
- CompTIA Network
- PSP (Physical Security Professional)
- (CC ISC2)
- Genetec Certified
- Lenel Certified
- AWS (Security fundamentals)
- PMP (Project Management Professional)
- Fortinet Network Expert 2 Certified
Timeline
Data Center Security Ops Manager
Securitas
12.2022 - Current
Data Center Security Auditor
Securitas
01.2020 - 12.2022