Alexis C. Cumings
Chicago,IL
Summary
Detail-oriented professional with extensive experience in strategic planning, cost optimization, and team leadership. Proven track record of driving operational success through the development and execution of innovative strategies that align with both short- and long-term organizational goals. Recognized as a strong communicator and problem-solver, dedicated to fostering team motivation and enhancing organizational development while maintaining a focus on operational excellence. Skilled in leading teams to achieve exceptional performance in high-pressure environments, consistently delivering results that exceed expectations.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Bartender/Fine Dining Server
Fioretta
Chicago, IL
03.2025 - Current
- Monitored compliance with health and safety regulations to maintain a safe bar environment.
- Resolved customer complaints swiftly, enhancing overall satisfaction and loyalty to the establishment.
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Provided exceptional customer service, ensuring a welcoming atmosphere for patrons.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Upsold menu items to customers, driving up per sale revenues and maximizing profits.
Beverage Manager/ Leader
Bavette's
Chicago, IL
03.2024 - 03.2025
- Oversaw improvement initiatives across all service areas within the restaurant while maintaining a schedule of 5 to 6 shifts weekly. Facilitated enhanced customer experiences through consistent service delivery in a high-demand environment.
- Managed opening and closing procedures, processed refunds, and maintained restaurant facilities and supplies efficiently.
- Adapted to various front-of-house hourly roles, demonstrating versatility and commitment to team success.
- Assisted in developing various components of the restaurant’s beverage program. Supported the implementation of new drink offerings to enhance customer satisfaction. Collaborated with staff to maintain beverage quality and inventory levels.
- Utilized forecasting data to execute weekly beverage inventories and streamline ordering procedures.
- Executed comprehensive administrative tasks for beverage operations, ensuring precise pricing and effective menu management.
- Conducted monthly financial meetings to ensure transparency and accountability in departmental expenditures.
- Implemented standards for cleanliness and organization in beverage storage areas, including liquor and wine rooms, wine coolers, and bars, to enhance operational efficiency.
- Oversaw coordination of beverage-related training for front of house staff, ensuring comprehensive education and material updates.
General Manager
The Evie
Chicago, IL
02.2023 - 03.2024
- Provided coaching and mentoring support for employees at all levels within the organization.
- Implemented training programs to elevate team performance and improve service standards.
- Oversaw budgeting processes, ensuring financial targets were met while optimizing resource allocation.
- Led cross-functional teams in executing projects that improved overall business performance and profitability.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
Event Bartender
The Dalcy
Chicago, IL
04.2022 - 05.2023
- Maintained excellent communication with customers and team members to ensure a seamless event experience.
- Managed inventory levels effectively, ensuring stock availability and minimizing waste.
- Retained extensive knowledge of liquor, wine, and beer to provide informed service and recommendations.
Business Owner/Operator
The Brassie
Aspen, CO
03.2018 - 04.2024
- Negotiated contracts and agreements with vendors, business partners, and clients.
- Developed and implemented staffing plans aligned with client needs and business objectives.
- Managed daily operations, including scheduling, inventory, and financial performance.
- Provided guidance and mentorship to staff, cultivating a positive, high-performance environment.
Estate Manager
Phelan Family
Aspen, CO
09.2019 - 11.2020
- Established strong relationships with clients by providing exceptional communication and support before, during, and after events.
- Coordinated events for up to 500 guests, ensuring timely and professional execution of all logistics.
- Prepared detailed reports, proposals, and presentations for clients.
- Managed high-priority, confidential information and logistics, including travel arrangements for clients and guests.
Bar Manager
Bosq
Aspen, CO
03.2016 - 06.2018
- Managed daily bar operations, including scheduling, inventory control, and staff training.
- Updated the bar menu to reflect seasonal and holiday promotions.
- Recruited, hired, and trained new bar staff, ensuring alignment with brand and customer service standards.
Assistant Manager
Kemo Sabe
Aspen, CO
03.2015 - 03.2016
- Oversaw daily store operations, managing staff and inventory.
- Built strong business relationships, resulting in increased opportunities.
- Regularly updated client databases to maintain accurate and up-to-date information.
- Analyzed sales performance to identify areas of improvement and optimization.
- Provided mentorship and guidance to the sales team.
Skills
- Customer service experience
- Purchasing strategy
- Customer engagement
- Customer service background
- Staff training and development
- Food safety compliance
- Employee scheduling
- Guest relations
- Restaurant operations
- Training and mentoring
- Promotions and events coordination
- Scheduling and labor control
Certification
- Illinois BASSET Certification
- Illinois Food Handler Certification
Timeline
Bartender/Fine Dining Server
Fioretta
03.2025 - Current
Beverage Manager/ Leader
Bavette's
03.2024 - 03.2025
General Manager
The Evie
02.2023 - 03.2024
Event Bartender
The Dalcy
04.2022 - 05.2023
Estate Manager
Phelan Family
09.2019 - 11.2020
Business Owner/Operator
The Brassie
03.2018 - 04.2024
Bar Manager
Bosq
03.2016 - 06.2018
Assistant Manager
Kemo Sabe
03.2015 - 03.2016