Joseph Steinbauer
Lakeland,FL
Summary
Dynamic and dedicated bartender with a proven track record at Nineteen61, excelling in customer service and inventory management. Recognized for crafting signature cocktails and fostering loyal clientele through exceptional engagement. Strong multitasker with a commitment to cleanliness and responsible alcohol service, ensuring a memorable dining experience. Elite level salesperson, expert knowledge on wines. Carries a team player mindset. “High tides raise all ships.”
Overview
9
9
years of professional experience
Work History
Bartender/Fine Dining Server
Nineteen61
Lakeland, FL
12.2021 - Current
- Prepared and served beverages following standard recipes to ensure consistency.
- Maintained cleanliness and organization of bar area, promoting safe work environment.
- Assisted in inventory management, tracking supplies to minimize waste.
- Engaged with customers to provide exceptional service and enhance their experience.
- Learned and operated POS systems for efficient order processing and payment handling.
- Adapted quickly to changing situations and customer demands, ensuring satisfaction.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
Head Bartender
Cheddars Scratch Kitchen
Lakeland, FL
01.2017 - 12.2021
- Supervised daily bar operations, ensuring high-quality customer experience and efficient service delivery.
- Trained and mentored junior bartenders on drink preparation techniques and customer engagement strategies.
- Developed signature cocktails, enhancing menu offerings and attracting diverse clientele.
- Managed inventory control, optimizing stock levels to minimize waste and maximize profitability.
- Enforced health and safety regulations, maintaining compliance standards for food and beverage service.
- Developed a strong rapport with patrons, resulting in repeat business and increased loyalty.
- Closed out cash register and prepared cashier report at close of business.
- Increased customer satisfaction by providing exceptional service and crafting high-quality cocktails.
Education
Bachelor of Arts - Music Education
Full Sail University
Winter Park, FL07.2013
High School Diploma - General
George Jenkins High School
Lakeland, FL05.2004
Skills
- Strong multitasking
- Customer service
- Highly reliable
- Team player attitude
- Clear and effective communication
- Patience and tolerance
- Outgoing personality
- Cleanliness and hygiene
- Responsible alcohol service
- Handling difficult customers
- Hospitality service expertise
- Suggestive selling
- New hire training
- Inventory
- Sales expertise
Timeline
Bartender/Fine Dining Server
Nineteen61
12.2021 - Current
Head Bartender
Cheddars Scratch Kitchen
01.2017 - 12.2021
Bachelor of Arts - Music Education
Full Sail University
High School Diploma - General
George Jenkins High School