Summary
Overview
Work History
Education
Skills
Certification
Languages
References
Websites
Timeline
Generic
Alexis Angel Chavarria

Alexis Angel Chavarria

3134 S Market St, Apt. 3116, Gilbert,AZ

Summary

Experienced professional with outgoing personality delivering positive and exceptional service to team members, customers and clients. Reliable team member and trainer always ready to pitch in and help with any task needed. High communication and Organizational Mastery with team members and customers. Experienced and Comfortable with working in fast-paced environments to handle demanding workload and complex schedules. Experienced in assessing customer needs and challenging situations. Committed employee to pursue exceptional success and enhance personal and professional abilities and growth.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Patient Enrollment Specialist

CCT Research
Gilbert, AZ
05.2022 - Current
  • Provided technical support for customers in resolving complex issues.
  • Coordinated with other departments to ensure efficient workflow processes.
  • Assisted in developing strategies to increase customer satisfaction levels.
  • Displayed strong telephone etiquette, effectively handling difficult calls.
  • Maintained positive working relationship with fellow staff and management.
  • Assessed company operations for compliance with safety standards.
  • Assessed patient needs by conducting comprehensive interviews regarding medical history and lifestyle factors.
  • Compiled data collected from various sources into a unified report format.
  • Performed administrative duties such as scheduling appointments, ordering supplies, and answering phones.
  • Coordinated referrals to other healthcare providers when necessary for additional treatment or evaluation.
  • Documented patient information accurately in electronic medical records system.
  • Provided emotional support to patients dealing with chronic illnesses or disabilities.
  • Documented patient histories, physical findings, and test results accurately and legibly in the electronic medical record system.
  • Maintained confidentiality of all patient information according to HIPAA regulations.
  • Assisted physicians in performing diagnostic tests and treatments.
  • Recorded resident progress, medications and treatment in medical reports.
  • Collaborated with multidisciplinary healthcare teams to provide comprehensive care.
  • Developed, managed and updated patient medical records, fulfilled all patient needs and communicated with employees on different shifts to ensure standardized and accurate patient care.

Nail and Lash Technician

Angel Beauty Bar LLC
Gilbert, AZ
11.2023 - Current
  • Provided aftercare instructions to clients regarding proper care of their eyelash extensions.
  • Performed lash extensions, classic and volume sets, as well as lash lifts for clients.
  • Maintained a clean and sanitary work environment in accordance with health regulations.
  • Followed strict hygiene standards at all times while performing treatments.
  • Adhered to safety protocols when working with chemicals used in the lash application process.
  • Built strong relationships with customers by providing exceptional customer service.
  • Ensured compliance with industry regulations when providing services.
  • Maintained accurate records of all interactions with clients in a timely manner.
  • Created innovative solutions tailored to individual client requirements.
  • Delivered high level of service to clients to both maintain and extend relationships for future business opportunities.
  • Performed administrative duties such as scheduling appointments and taking payments from customers.
  • Followed health regulations regarding sanitation practices throughout the salon.
  • Conducted consultations with clients to determine their needs and preferences.

Party Hostess

Main Event Entertainment
Gilbert, AZ
04.2021 - 02.2022
  • Served all guests in a professional manner
  • Assisted Trainees and new employees.
  • Began and ended events punctually by monitoring time and pacing schedule of activities on time on a day to day basis.
  • Interacted with guests and participated in event activities, giving next-level attention to guests of honor.
  • Greeted and logged in each guest, delivering instructions and details on games and party activities.
  • Responded promptly and politely to guest questions and requests and de-escalated conflicts.
  • Communicated and encouraged adherence to safety rules to prevent injuries and mishaps.
  • Obtained signed waiver from customer before starting event and closed out customer bill at event end.
  • Used opportunities to upsell to guests during events, suggesting add-ons and special gift services.
  • Established reliable communication with staff, customers and guests.
  • Planned and executed parties for large volumes of guests coordinating custom menus and preparing elaborate tables.
  • Greeted guests to promote positive, memorable experiences.

Server

MKC Catering, Valley
San Tan Valley, AZ
07.2016 - 01.2021
  • Assist with kitchen duties, food preparations, and food deliveries
  • Serving during catered events (parties, birthdays, weddings, gatherings, etc.)
  • Greeted customers, answered questions, and recommended food to increase profits.
  • Satisfied customers by offering condiments, napkins, and other items.
  • High communication with staff and kitchen staff to prepare for and serve customers.
  • Prepared menu items, appetizers, and garnishes to assist kitchen staff.
  • Arranged place settings with clean tablecloths, napkins, and tableware to prepare for incoming guests.
  • Assisting with the decoration of the event.
  • Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
  • Cleared table and bussed dishes to allow for quick setups.
  • Stocked server areas with supplies before, during and after shifts.
  • Answered guest questions regarding menu, food and beverage preparation, recipe ingredients and allergens.
  • Implemented sanitary food handling, holding and service protocols.

Education

High School Diploma -

Queen Creek HS
Queen Creek, AZ
05.2021

Some College (No Degree) - Forensic Psychology

Chandler Gilbert Community College
Chandler, AZ

Skills

  • Coordinating
  • Customer Service
  • Effective Multitasking and attention to detail
  • Teamwork and Collaboration
  • Effective Written communication and Verbal communication
  • Time Management
  • Reliable and Punctual
  • Problem Solving and Decision Making
  • Complaint Resolution
  • Special Request Accommodations
  • Goal Setting and Organizational Mastery
  • CPR and First Aid Trained
  • Arizona Food Handlers Card
  • Rescue Scuba Diver
  • Appointment Scheduling
  • Product knowledge mastery
  • Creativity and Originality
  • Relationship Building
  • Digital Recordkeeping
  • Business Management
  • Payment processing expertise
  • Relationship building and management
  • Continuous Improvement
  • Persuasion and Personal Influence
  • Interpersonal Skills
  • Desktop and Laptop Computers

Certification

  • Certified: Rescue Diver
  • Certified: Food Handlers Card
  • Certified: First Aid & CPR
  • Career and Technical Education Certification

Languages

English
Native/ Bilingual
Spanish
Limited

References

References available upon request.

Timeline

Nail and Lash Technician

Angel Beauty Bar LLC
11.2023 - Current

Patient Enrollment Specialist

CCT Research
05.2022 - Current

Party Hostess

Main Event Entertainment
04.2021 - 02.2022

Server

MKC Catering, Valley
07.2016 - 01.2021

High School Diploma -

Queen Creek HS

Some College (No Degree) - Forensic Psychology

Chandler Gilbert Community College
  • Certified: Rescue Diver
  • Certified: Food Handlers Card
  • Certified: First Aid & CPR
  • Career and Technical Education Certification
Alexis Angel Chavarria