Alexis Chavez
Overview
8
8
years of professional experience
Work History
Unarmed Security Guard
Xanos Safeguard
02.2023 - 05.2024
- Completed full building and grounds patrols to spot and investigate concerns.
- Assisted visitors and customers to provide directions, answer questions and meet requests.
- Verified each individual's right to enter restricted areas and denied access to unauthorized persons.
- Improved overall safety by enforcing company policies and regulations among employees and visitors alike.
Subordination Specialist
JPMorgan Chase Bank
09.2020 - 04.2022
- Followed all company policies and procedures to deliver quality work.
- Improved customer satisfaction rates through proactive problem-solving and efficient complaint resolution.
- Communicating with various title companies to obtain subordination requirements and agreements
Small Claims Representative
City Property Management Company
09.2016 - 09.2020
- Oversees the payment of delinquent homeowner accounts by representing homeowners' associations in small claims court to result in judgments and payment fulfillment
- Collaborates with homeowners by taking phone calls and creating formal payment plans to bring accounts current
- Communicates with process servers and other company partners to result in proper service of legal documents
- Applies proper court fees and methodologies when preparing accounts for small claims depending on the county court jurisdiction
- Researches delinquent accounts to ensure no bankruptcies or other holds are present to prevent an account from improperly receiving a small claims suit.
Education
High School Diploma -
Vista Grande High School
Casa Grande, AZ05.2013
Skills
- Customer Service and Account Management
- Microsoft Office
- Time Management
- Active Listening
- Communication
- Patrolling Techniques
- Situational Awareness
- Stress Tolerance
- Report Writing
- Perimeter Patrol
- Problem-solving abilities
- Customer Service
Timeline
Unarmed Security Guard
Xanos Safeguard
02.2023 - 05.2024
Subordination Specialist
JPMorgan Chase Bank
09.2020 - 04.2022
Small Claims Representative
City Property Management Company
09.2016 - 09.2020
High School Diploma -
Vista Grande High School