Michael Swords II

• Completed full building and grounds patrols to spot and investigate concerns.
• Assisted visitors and customers to provide directions, answer questions and meet requests.
• Verified each individual's right to enter restricted areas and denied access to unauthorized persons.
• Improved overall safety by enforcing company policies and regulations among employees and visitors alike.
• Completed detailed incident reports to provide accurate documentation of security events for future reference.
• Provided exceptional customer service to clients, addressing their concerns and maintaining a professional demeanor at all times.
• Prevented escalations in conflicts through effective communication skills and conflict resolution techniques, maintaining a calm environment onsite.
• Conducted thorough inspections of facilities to identify potential safety hazards or security breaches.
• Developed strong relationships with fellow team members as well as other departments within the organization resulting in better coordination during emergencies.
• Responded quickly to incidents and assessed active situations for security concerns.
• Monitored surveillance cameras to identify suspicious activity and prevent possible crime.
• Patrolled commercial property and associated parking garage.
• Enhanced security presence by conducting regular patrols and monitoring CCTV cameras.
• Completed full building and grounds patrols every Timeframe to spot and investigate concerns.
• Patrolled parking lots and garages to determine security of vehicles and property.
• Maintained visitor logs for accurate record-keeping and improved site access control.
• Collaborated with local law enforcement agencies for coordinated response efforts in critical incidents.
• Reported fires, medical emergencies and criminal activity to authorities to receive prompt response and attention.
• Conducted safety checks, inventory checks and security assessments to apply protective measures.
• Responded to emergency situations with timely decision-making and efficient action, ensuring the safety of all involved.
• Assisted in the training of new security personnel, sharing knowledge and expertise to ensure a skilled workforce.
• Prevented crimes through careful observation and investigation of suspicious and unusual behavior.
• Ensured proper functioning of security equipment through routine checks, contributing to optimal surveillance coverage and intrusion detection capabilities.
• Demonstrated attention-to-detail in reporting any suspicious activities or persons observed during shift hours.
• Trained new security personnel to remain vigilant, apply best practices and comply with policies and procedures.
• Assisted in investigation of theft and vandalism incidents to promote peace and provide safety.
• Reduced incidents of theft and vandalism by implementing effective security measures and strategies.
• Facilitated smooth evacuations during emergency situations, leading individuals to designated safe areas according to established protocols.

Collecting carts

Carrying items to customers cars.

Help load things in customers cars

Locking everything and securing everything

Fryer

Table

Cleaning