Alexis Colbie
Memphis
Summary
Results-driven financial and operations professional with 12+ years of experience in banking, branch operations, payroll administration, financial analysis, compliance, and customer financial services. Proven leadership experience managing teams, overseeing operational controls, analyzing performance metrics, and maintaining regulatory compliance. Currently pursuing a Bachelor of Business Administration with a concentration in Human Resources Management and seeking to leverage financial operations and analytical expertise in an Accountant position.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Relationship Banker II – Team Lead
Regions Bank
Southaven, MS
01.2025 - Current
- Managed financial relationships and performed account analysis to identify customer needs and recommend solutions.
- Conducted financial reviews and supported compliance with banking regulations and internal procedures.
- Maintained cash controls, vault balancing, payroll functions, and branch scheduling responsibilities.
- Assisted with account management and transaction accuracy while maintaining exceptional service standards.
- Supported branch performance goals through analysis, cross-functional collaboration, and operational execution.
- Served as a resource for team members and assisted with onboarding and coaching.
Branch Manager
Shelby County Federal Credit Union
Memphis, TN
05.2024 - 11.2025
- Lead daily branch operations and supervise a team of 9 employees to ensure operational excellence and regulatory compliance.
- Monitor financial performance metrics and prepare reports to support business decisions and improve branch performance.
- Maintain internal controls and ensure adherence to institutional policies and state/federal regulations.
- Oversee cash operations, balancing procedures, security protocols, and transaction accuracy.
- Implement operational improvements and corrective action plans to increase efficiency and service outcomes.
- Build and maintain strong client relationships while identifying financial solutions that support member needs.
Relationship Banker II – Team Lead
Regions Bank
Horn Lake, MS
02.2018 - 05.2024
- Managed financial relationships and performed account analysis to identify customer needs and recommend solutions.
- Conducted financial reviews and supported compliance with banking regulations and internal procedures.
- Maintained cash controls, vault balancing, payroll functions, and branch scheduling responsibilities.
- Assisted with account management and transaction accuracy while maintaining exceptional service standards.
- Supported branch performance goals through analysis, cross-functional collaboration, and operational execution.
- Served as a resource for team members and assisted with onboarding and coaching.
Payroll Specialist
ATS Transport LLC
Memphis, TN
05.2012 - 01.2018
- Administered payroll operations and ensured employees were paid accurately and on schedule.
- Processed payroll transactions and maintained payroll records and reporting documentation.
- Investigated and resolved payroll discrepancies while maintaining confidentiality and compliance.
- Responded to employee inquiries and supported payroll process improvements.
Clerical / Administrative Assistant
Shelby County Clerk’s Office
01.2010 - 05.2012
- Provided administrative support including data entry, record management, and processing confidential documents while ensuring accuracy and organization in a high-volume government office.
Aircraft Fueler → Dispatch Coordinator (Promoted)
Swissport Fueling Services
10.2007 - 12.2010
- Performed aircraft fueling operations and was promoted to Dispatch Coordinator, where responsibilities included coordinating fueling schedules and communicating with flight and ground operations teams to ensure timely departures.
Education
Bachelor of Business Administration - Human Resources Management
Strayer University
Memphis, TN06-2025
Medical Aesthetics Certification - undefined
Cure Advance Aesthetics
Memphis, TN05-2021
High School Diploma - undefined
Hillcrest High School
Memphis, TN05-2007
Skills
- Financial Analysis
- Internal Controls
- Account Reconciliation
- Financial Reporting
- Cash Management
- Compliance
- Payroll Administration
- Budget Awareness
- Operational Leadership
- Microsoft Office Suite
- Customer Relationship Management
- Process Improvement
- Data Analysis
- Team Leadership
Certification
Life Insurance License – Mississippi & Tennessee
Timeline
Relationship Banker II – Team Lead
Regions Bank
01.2025 - Current
Branch Manager
Shelby County Federal Credit Union
05.2024 - 11.2025
Relationship Banker II – Team Lead
Regions Bank
02.2018 - 05.2024
Payroll Specialist
ATS Transport LLC
05.2012 - 01.2018
Clerical / Administrative Assistant
Shelby County Clerk’s Office
01.2010 - 05.2012
Aircraft Fueler → Dispatch Coordinator (Promoted)
Swissport Fueling Services
10.2007 - 12.2010
Medical Aesthetics Certification - undefined
Cure Advance Aesthetics
High School Diploma - undefined
Hillcrest High School
Bachelor of Business Administration - Human Resources Management
Strayer University