Summary
Overview
Work History
Education
Skills
Timeline
Generic

RODERICK SANDERS II

Bridgeton,MO

Summary

Personable and highly motivated professional with a strong background in banking, customer service, and leadership. Known for a natural ability to build rapport with others, instill confidence, and provide exceptional service in fast-paced environments. Proven skills in conflict resolution, access control, and managing sensitive information. Seeking to leverage excellent interpersonal and problem-solving skills in a part-time Security Concierge role with GardaWorld Security. Hospitable professional offering personality, professionalism and communication skills to successfully engage new and existing customers. Adept at identifying and matching customers with products and services by conducting interviews and discussing financial needs.

Overview

2
2
years of professional experience

Work History

Relationship Banker II

Region's Bank
Sunset Hills, MO
06.2023 - 01.2025
  • As a Relationship Banker, I consistently delivered personalized financial guidance by identifying customer needs and recommending tailored solutions across loans, deposits, and digital services.
  • I proactively exceeded branch sales targets through strategic outreach, in-person consultations, and exceptional service.
  • My role involved educating clients on digital banking tools to increase accessibility, as well as resolving concerns with professionalism and urgency.
  • I collaborated closely with team members to ensure a seamless in-branch experience, often assisting during high-traffic periods, while maintaining strict adherence to regulatory compliance and internal procedures.
  • This experience honed my communication skills, attention to detail, and ability to remain calm and efficient under pressure-qualities that translate directly to a role in professional security and client service.

Cashier & Financial Operations Assistant

Mercy Hospital
St. Louis, MO
  • Managed cash and debit transactions with precision during customer checkout, ensuring accurate drawer balancing and timely financial drops to designated banking institutions.
  • Frequently operated independently, overseeing a dedicated sector of daily business transactions with a focus on accuracy, accountability, and customer service.

Team Lead, Tape Operations

Mastercard International
O'Fallon, MO
  • Oversaw the monitoring and management of software systems and mechanical data storage instruments responsible for safeguarding personal banking information for Mastercard clients across the Midwest region.
  • Led operational workflows, ensured data integrity, and coordinated with cross-functional teams to maintain high standards of accuracy and security in tape storage processes.

Education

High school or equivalent -

Parkway North High School
St. Louis, MO
05.2010

Mechanical Engineering and Mathematics -

Harris Stowe State University
St. Louis, MO

Mechanical Engineering and Mathematics -

Southern Illinois University Carbondale
Carbondale, IL

Skills

  • Phone etiquette
  • Customer service
  • Conflict resolution
  • Client needs assessment
  • Situational awareness
  • Critical thinking
  • Problem-solving
  • Team collaboration
  • Leadership
  • Surveillance monitoring
  • Risk awareness
  • Digital tools navigation
  • Adaptability
  • Quick learning
  • Computer skills
  • Sales
  • Analysis skills
  • Cash handling
  • Banking
  • Financial services
  • Retail sales
  • Digital banking
  • Financial analysis

Timeline

Relationship Banker II

Region's Bank
06.2023 - 01.2025

Cashier & Financial Operations Assistant

Mercy Hospital

Team Lead, Tape Operations

Mastercard International

High school or equivalent -

Parkway North High School

Mechanical Engineering and Mathematics -

Harris Stowe State University

Mechanical Engineering and Mathematics -

Southern Illinois University Carbondale

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