Alexis Connolly
Olathe,KS
Summary
Hardworking and adaptable individual seeking a career in the customer service industry.
Overview
6
6
years of professional experience
Work History
Lead Room Teacher
A Step Above Academy
Olathe Ks
01.2018 - 06.2024
- Formulated schedules on a daily and weekly basis.
- Coordinated engaging activities tailored to specific age groups.
- Discussed daily observations with parents.
- Collaborated with teachers across different classes.
Cashier
Jousting Pigs BBQ
Kansas City, KS
02.2022 - 06.2022
- Handled customer service inquiries and processed orders via phone.
- Ensured accurate and efficient handling of to-go order packaging.
- Gained cross-functional training to aid drive-through, kitchen, and dining room personnel.
- Facilitated onboarding training for new team members.
- Supported various restaurant operations during staffing shortages.
Hostess
Longhorn Steakhouse
Overland Park, KS
01.2021 - 01.2022
- Coordinated seating plans to accommodate both reserved and walk-in guests.
- Responded to service requests and inquiries both in-person and over the phone.
- Educated new hosts about organizational standards.
- Facilitated efficient table turnover in busy periods.
Education
Olathe North
Olathe, KS2020
Skills
- Customer Satisfaction
- Time Management
- Fast Learner
- Self-starter
- Patient
- Reliable
- Works well in a team or individually
Timeline
Cashier
Jousting Pigs BBQ
02.2022 - 06.2022
Hostess
Longhorn Steakhouse
01.2021 - 01.2022
Lead Room Teacher
A Step Above Academy
01.2018 - 06.2024
Olathe North