Alexis Cooper
conway
Summary
Proactive professional experienced in customer service and safety protocols. Skilled in quick decision-making and active listening, contributing to efficient operations and enhanced team collaboration in various fast-paced environments.
Overview
5
5
years of professional experience
Work History
Flagger
Wright Traffic Control
Florence, SC
12.2024 - Current
- Directed traffic flow at work zones, ensuring safety for motorists and crew.
- Monitored site conditions to identify hazards and implement safety measures.
- Communicated effectively with team members to coordinate construction activities.
- Assisted in setting up traffic control devices according to established guidelines.
- Responded promptly to changing conditions, adapting strategies as needed.
Delivery Driver
Pizza Hut
DeLand, FL
04.2024 - 12.2024
- Delivered orders promptly and efficiently to ensure customer satisfaction.
- Maintained accurate records of deliveries and payments for accountability.
- Collaborated with kitchen staff to streamline order preparation processes.
- Navigated routes using GPS technology to optimize delivery times.
- Provided exceptional customer service by addressing inquiries and resolving issues.
- Managed cash transactions accurately during deliveries and at end of shifts.
Assembly Line Worker
All-Clad Metal Crafters
Canonsburg, PA
11.2023 - 03.2024
- Assembled high-quality cookware using precision tools, ensuring adherence to safety standards.
- Operated production machinery, maintaining optimal performance and minimizing downtime.
- Inspected finished products for quality assurance, identifying defects and implementing corrective actions.
- Collaborated with team members to streamline assembly processes, enhancing workflow efficiency.
- Maintained organized workstations, contributing to a clean and efficient production environment.
CSR
Circle K
De Leon Springs, FL
06.2023 - 10.2023
- Provided exceptional customer service by addressing inquiries and resolving issues efficiently.
- Managed cash register operations, ensuring accurate transactions and balancing at shift end.
- Assisted in training new staff on company policies and customer service best practices.
- Collaborated with team members to maintain store organization and cleanliness standards.
- Handled customer complaints professionally, improving overall satisfaction rates.
- Maintained knowledge of promotions and products to provide informed recommendations to customers.
- Responded to customer requests for products, services, and company information.
Crew Member
McDonald's
De Leon Springs, FL
10.2022 - 06.2023
- Delivered excellent customer service in fast-paced environment, ensuring satisfaction and repeat business.
- Operated kitchen equipment efficiently, adhering to safety and health standards.
- Collaborated with team members to maintain smooth operations during peak hours.
- Trained new crew members on procedures, promoting adherence to company policies.
- Assisted in maintaining cleanliness and organization of dining area and kitchen facilities.
- Handled cash transactions accurately, balancing registers at shift end.
- Worked front counter, drive-thru and other areas.
Crew Member
Dairy Queen
Steubenville, OH
05.2021 - 07.2022
- Managed inventory levels effectively, minimizing waste and ensuring product availability.
- Implemented process improvements that enhanced service speed and quality during busy periods.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Collaborated with team members to complete orders.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Cleaned and maintained all areas of restaurant to promote clean image.
Education
High School Diploma -
T. Dewitt Taylor High
Pierson, FL06-2023
Skills
- Signaling techniques
- Quick decision making
- Safety policies and measures
- Public safety awareness
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Assembly and production
- Manufacturing experience
- Active listening
- Critical thinking
Timeline
Flagger
Wright Traffic Control
12.2024 - Current
Delivery Driver
Pizza Hut
04.2024 - 12.2024
Assembly Line Worker
All-Clad Metal Crafters
11.2023 - 03.2024
CSR
Circle K
06.2023 - 10.2023
Crew Member
McDonald's
10.2022 - 06.2023
Crew Member
Dairy Queen
05.2021 - 07.2022
High School Diploma -
T. Dewitt Taylor High