Charles Griffin
Seattle
Summary
Accomplished professional with expertise in traffic management and youth engagement, honed at D&G Traffic Control and Boys and Girls Club. Proven ability to train staff and implement effective safety protocols. Recognized for enhancing program effectiveness and fostering collaboration, resulting in a 20% increase in volunteer participation. Skilled in communication management and crisis communications.
Experienced engagement professional prepared to excel in this role. Strong track record in fostering effective collaboration, driving client satisfaction, and meeting strategic goals. Expertise in communication, relationship-building, and adapting to changing needs. Reliable team player focused on achieving impactful results and enhancing overall engagement.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Flagger
D&g Traffic Control
09.2025 - Current
- Directed traffic flow to ensure safety and compliance with traffic regulations.
- Implemented effective signaling techniques to communicate with drivers and pedestrians.
- Trained new flaggers on safety protocols and operational procedures.
- Collaborated with construction crews to coordinate work zones and minimize disruptions.
Engagement Specialist
Shine Kinesthetics
09.2024 - Current
- Mentored junior staff in best practices for youth engagement and program implementation.
- Established partnerships with local organizations to expand resources available for club members.
- Led initiatives aimed at increasing volunteer participation through targeted outreach efforts.
- Implemented tracking systems to monitor engagement metrics and assess program effectiveness.
Delivery Driver
Amazon
12.2024 - 04.2025
- Delivered packages efficiently, ensuring timely arrival and customer satisfaction.
- Navigated local routes using advanced GPS technology to optimize delivery times.
- Utilized handheld devices for tracking deliveries and managing inventory accurately.
- Maintained vehicle cleanliness and functionality through regular inspections and maintenance checks.
Engagement Specialist
Boys and Girls Club
12.2023 - 06.2024
- Facilitated engagement programs to promote positive youth development and community involvement.
- Developed training materials and workshops for staff to enhance program delivery and participant interaction.
- Coordinated events that fostered collaboration among youth, families, and community stakeholders.
- Analyzed participant feedback to refine programming and improve overall engagement strategies.
- Built strong relationships with clients through active listening and empathy, resulting in increased loyalty and retention.
Behavior Technician
Hopefullhands
09.2022 - 07.2023
- Implemented behavior intervention plans tailored to individual client needs.
- Collaborated with multidisciplinary teams to enhance treatment strategies.
- Monitored client progress and documented behavioral data for analysis.
- Trained and mentored new staff on best practices in behavior management.
- Led workshops on behavioral techniques for staff development initiatives.
General Manager
Five Guys
08.2017 - 06.2022
- Led daily operations, ensuring optimal staffing and resource allocation to meet customer demands.
- Developed training programs to enhance team performance and foster a positive work environment.
- Implemented cost-control measures, reducing waste and improving overall profitability.
- Streamlined inventory management processes, resulting in improved stock accuracy and availability.
Chef
Sports Bar and Grill
08.2017 - 12.2018
- Prepared and executed diverse menu items, ensuring consistency and quality standards.
- Collaborated with team members to streamline kitchen operations and improve service delivery.
- Maintained inventory levels, reducing waste and optimizing ingredient usage.
- Implemented food safety protocols, ensuring compliance with health regulations.
Student Volunteer
Seattle Parks Recreation
07.2013 - 09.2013
- Assisted in organizing community events, enhancing participant engagement and satisfaction.
- Supported park maintenance activities, ensuring cleanliness and safety standards were met.
- Collaborated with team members to implement recreational programs for diverse age groups.
- Facilitated communication between staff and volunteers, promoting a cohesive work environment.
Education
High School Diploma -
Seattle Urban Academy
Seattle, WASkills
- Traffic management
- Safety compliance
- Signaling techniques
- New staff training
- Quick decision making
- Youth engagement
- Behavior intervention
- Team collaboration
- Staff training
- Crisis communications
- Communication management
- Public speaking
- Menu development
- Staff training and mentoring
- Kitchen operations
Certification
Healing Centered
Engagement Practitioner Certification
certified peer counseling training
Timeline
Flagger
D&g Traffic Control
09.2025 - Current
Delivery Driver
Amazon
12.2024 - 04.2025
Engagement Specialist
Shine Kinesthetics
09.2024 - Current
Engagement Specialist
Boys and Girls Club
12.2023 - 06.2024
Behavior Technician
Hopefullhands
09.2022 - 07.2023
General Manager
Five Guys
08.2017 - 06.2022
Chef
Sports Bar and Grill
08.2017 - 12.2018
Student Volunteer
Seattle Parks Recreation
07.2013 - 09.2013
High School Diploma -
Seattle Urban Academy