ALEXIS CORO
Riverside,CA
Summary
Motivated individual offering more than 4 years of experience in the field building partnerships. Successfully optimizes services and reviews data quality. Persuasive negotiator, complex problem-solver, excellent communicator, but most of all friendly.
Overview
8
8
years of professional experience
Work History
Medicare Sales Representative (FIELD REP)
MOLINA HEALTHCARE INC.
03.2022 - Current
- Collaborated with provider services and community engagement team to create targeted promotional materials that effectively communicated plan benefits to prospective clients.
- Built strong relationships with healthcare providers to ensure seamless coordination of plan benefits and coverage details. Created partnerships through in-service for providers(dental, medical, and community based organizations.
- Coordinated outreach initiatives targeting specific demographics or geographic regions, increasing overall brand visibility within targeted market.
- Maintained up-to-date knowledge of industry trends and competitor offerings to provide accurate information and increase sales.
Medicare Sales Rep
MedOptions Insurance Agency
01.2020 - 03.2022
- Increased sales revenue by building strong relationships with clients and providing insightful product recommendations.
- Enhanced customer satisfaction through attentive service, specifically tailored to senior care.
- Certified with over 12 medicare plans to offer a wide scope of products.
- Excellent with CRM systems: Zoho, Epic, Salesforce, etc.
- Created and audited weekly reports of production
Appointment Setter /Call Center Customer Service Representative
MedOptions Insurance Agency
02.2019 - 01.2020
- Set appointments with salespeople and potential customers.
- Provided potential customers with information about upcoming promotions and events to acquire interest in scheduling appointment.
- Prioritized tasks efficiently to ensure all daily call quotas were met or exceeded without compromising quality of service.
- Adapted quickly to new technologies introduced into the call center environment, utilizing tools effectively during customer
- Used CRM software to accurately track progress on appointment setting goals and analyze trends for continuous improvement.
Life Insurance Agent
Arkapital Insurance Agency
01.2018 - 02.2020
- Attended continuing education courses and workshops to gain additional insurance industry knowledge.
- Crafted clear and informative illustrations to explain life insurance policy features and benefits.
- Developed comprehensive financial plans for clients, ensuring proper coverage and security for their families.
- Improved client retention rates by offering tailored policy recommendations that met their unique requirements and goals.
- Collaborated with underwriters to expedite approval processes, minimizing wait times for clients seeking coverage.
Barista Shift Supervisor
Starbucks Corp
05.2016 - 04.2018
- Trained new team members on barista skills, cash handling procedures, and company policies for consistent performance across the team.
- Boosted sales through the promotion of seasonal beverages and upselling bakery items to customers.
- Handled and resolved customer issues and complaints with professionalism and tact to drive customer satisfaction and repeat business.
- Increased employee retention rates by recognizing individual achievements and fostering a supportive work culture where team members felt valued.
Education
Certifications / Licenses
Skills
- Provider Services (Dental, Medical, and Ancillary)
- Enrollment processing
- Community Engagement
- Lead Generation
- Objection handling
Timeline
Medicare Sales Representative (FIELD REP)
MOLINA HEALTHCARE INC.
03.2022 - Current
Medicare Sales Rep
MedOptions Insurance Agency
01.2020 - 03.2022
Appointment Setter /Call Center Customer Service Representative
MedOptions Insurance Agency
02.2019 - 01.2020
Life Insurance Agent
Arkapital Insurance Agency
01.2018 - 02.2020
Barista Shift Supervisor
Starbucks Corp
05.2016 - 04.2018
Certifications / Licenses