Demonstrated expertise in oral surgery techniques including Hybridge XD and single implants, while also performing phlebotomy for platelet-rich plasma creation for bone grafting.
Provided comprehensive patient education on post-operative care, including recovery, medications, and self-care techniques, streamlining recovery process.
Maintained a safe and sterile environment by adhering to infection control protocols, and monitoring patient vitals throughout procedures.
Sales Associate
Bath & Body Works
11.2022 - Current
Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Patient Treatment Coordinator
Aspen Dental
09.2017 - 03.2020
Facilitated communication among patients, families, and dental providers to address concerns and optimize treatment processes.
Managed patient records with precision and confidentiality, ensuring compliance with HIPAA regulations.
Provided patient education on treatment and financial options, assisted with paperwork, and scheduling appointments for recommended treatment.
Education
Certified Dental Assistant - Dental Assisting
Monroe 2 - Orleans BOCES Center For Workforce Development
Rochester, NY
01.2021
High School Diploma -
Rush-Henrietta Senior High School
Henrietta, NY
06.2014
Skills
Interpersonal and written communication
Oral surgery knowledge
Organizational Skills
Time management abilities
Medical Charting
Patterson EagleSoft
Adaptability
Teamwork and Collaboration
Timeline
Sales Associate
Bath & Body Works
11.2022 - Current
Oral Surgery Assistant/Dental Assistant
Elmwood Dental Group
05.2021 - Current
Patient Treatment Coordinator
Aspen Dental
09.2017 - 03.2020
Certified Dental Assistant - Dental Assisting
Monroe 2 - Orleans BOCES Center For Workforce Development