Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Alexis Cotts

Deltona,FL

Summary

Proactive Cooler Supervisor with work history overseeing accurate and efficient performance of daily tasks. Motivated team leader with experience safely operating equipment and enforcing company policies. Focused with attention to detail, exemplary communication and exceptional supevisor abilities.

Overview

17
17
years of professional experience

Work History

Cooler Supervisor

Jbs Packerland Inc
Souderton, PA
09.2009 - Current
  • My duties as a Cooler Supervisor are to organize the department. Verify that all my employees have their safety equipment to start their daily routine.
  • Communicate with USDA and QA, to ensure that the product is free of contamination and presents good quality.
  • At the end of the work day we have to create a projection inventory of all the product for fabrication to process.
  • Take safety measures ensuring that the work place is safe for the employees and hazardous free. Conducting safety papers daily.
  • Report any incident or injury to HR as soon as possible.
  • Keep areas clean, neat and inspection-ready at all times to comply with product guidelines.
  • Perform minor equipment repairs to keep jobs on task and notify maintenance department of major machinery failures.
  • Promote employee safety awareness resulting in zero injuries.
  • Read and interpreted work order specifications and information to plan, schedule and carry out jobs effectively.
  • Examine problem-solving concepts, including quantitative methods and techniques and approaches to optimize organizational operations and facilitate decision-making.
  • Use Excel to schedule our daily orders and to manage shrink for refrigeration.
  • Communicate with employees to make sure we understand each other and they understand there task.
  • Review production orders, schedules, delivery dates and inventory levels to determine product availability

Customer Service Analyst

Pratt Industries Inc., USA
Macungie, PA
08.2023 - 01.2025
  • Collaborated with other departments to ensure that each request was handled properly.
  • Prevented key account losses by researching discrepancies and correcting problems.
  • Performed data entry tasks related to customer accounts and orders.
  • Greeted customers and provided excellent customer service.
  • Identified and resolved customer service issues.
  • Organized items according to size, type, style, color, or product code.
  • Conducted regular cycle counts to ensure accuracy of inventory levels.
  • Followed standard operating procedures to safely stack and store materials in the warehouse.
  • Operated forklift to transport goods throughout warehouse.
  • Performed daily pre-shift inspections on forklifts and other equipment.
  • Boxed, labeled and added shrink wrapping to items.
  • Stored material by moving to appropriate area in warehouse.
  • Loaded, unloaded, transported and stacked materials through careful operation of various warehouse equipment.
  • Completed daily logs for recordkeeping.
  • Ensured all safety protocols were followed while operating the forklift.
  • Unloaded incoming supplies and placed them into designated storage areas.

Driver

A&JV Transport Inc
Allentown, PA
01.2008 - 09.2009
  • As a Delivery Driver I had to make contact with the buyer introduce myself and make sure everything was done correctly and that the was no damage on the house or appliance.
  • Planned optimal routes to minimize delays and maximize time efficiency.
  • Utilized GPS to optimize routes and continuously meet estimated delivery times.
  • Delivered goods and services to customers on time and in excellent condition.
  • Loaded and unloaded merchandise efficiently to meet demanding route targets.
  • Checked vehicle after each shift for any damage and made sure it was properly cleaned and maintained.
  • Practiced safe and secure loading methods to avoid damaging goods.
  • Consulted with customers to gain feedback and address concerns with products or services.

Education

High School Diploma -

Cornerstone Christian Correspondence School
Georgia
06-2022

Skills

  • Problem solving abilities
  • Work ethic
  • Communication skills
  • Computer skills- Excel
  • Patience, Perseverance
  • Continuous improvements
  • Performance reporting
  • Incidents management
  • Workforce training
  • Team building
  • Organization
  • Supervision
  • Communications
  • Planning and coordination
  • Warehouse operations
  • Temperature control
  • Loading and unloading
  • Warehouse safety
  • Order picking
  • Pallet jacking
  • Heavy lifting
  • Problem-solving aptitude
  • Goal setting
  • Time management
  • Teamwork
  • Professionalism
  • Reliability
  • Problem-solving abilities
  • Decision-making
  • Adaptability

Languages

Spanish
Professional
English
Professional

Timeline

Customer Service Analyst

Pratt Industries Inc., USA
08.2023 - 01.2025

Cooler Supervisor

Jbs Packerland Inc
09.2009 - Current

Driver

A&JV Transport Inc
01.2008 - 09.2009

High School Diploma -

Cornerstone Christian Correspondence School

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Alexis Cotts