Alexis Cruz
Perris,CA
Summary
Process improvement,Quality assurance and control, Unsurpassed work ethic, Results and detailed Oriented,Natural leader, Project planning and management, Workflow planning, Inventory management,Employee development and management,Safety- oriented and result oriented.
Overview
4
4
years of professional experience
Work History
Process Guide
Amazon
Moreno Valley Ont8
04.2020 - Current
- Would run shift/department (case) when AM or PA wouldn’t be present in department
- Involved in the Area readiness team which helps prepare the department and sets up the AA`s for a successful shift
- Do walk through the department and engage and give feedback to AA`s about their TOT (time off task) and also do the labor shares for when another department needs break coverages.
Inbound Problem Solver
Amazon
Moreno Valley Ont8
04.2020 - Current
- Expert problem-solving skills, resolving raised Andon`s in a timely and efficient manner
- Identifying receivable freight by providing shipment labels
- Ensuring products are processed/receivable
- Identified and documented Hazmat/Damaged products, creating and successfully submitted tickets to Support and eliminating future errors, for receiving freight from Vendors.
Learning Ambassador
Amazon
Moreno Valley Ont8
04.2022 - 04.2023
- As a learning Ambassador I successfully trained over 50+ new hires that ONT8 has on boarded throughout the year
- I have on boarded and trained 15+ new Area Managers within Case Receive
- Review and update training material, direct and indirect functions, handling tools, equipment, standard work
- Learning requested and utilizes me due to my professional manner, and effective communication skills
- Efficiently deliver feedback in regards to; standard of work, productivity, and quality defects
- While following up with preventative coaching.
Education
Business
Moreno Valley College
07-2026
High school Diploma -
Cesar Chavez High school
12.2016
Skills
- Process Guide
- Learning ambassador
- Expert problem solve abilities
- Earned trust with associates and leadership
- Proficient in Microsoft office
- Outstanding communication skills
- Leads by example
- Ability to handle multiple projects and deadlines
- Result driven
- Goal oriented
- Strong attention to detail
- Review and update training material
- Deliver feedback
- Efficiently deliver feedback
- Standard of work
- Productivity
- Engage and give feedback
Timeline
Learning Ambassador
Amazon
04.2022 - 04.2023
Process Guide
Amazon
04.2020 - Current
Inbound Problem Solver
Amazon
04.2020 - Current
Business
Moreno Valley College
High school Diploma -
Cesar Chavez High school