Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
6
6
years of professional experience
Work History
Teacher/Sub
Hope Baptist School
08.2022 - 05.2023
Worked cooperatively with other teachers as well as parents to help students reach their learning objectives
Was patient in taking guidance and instruction
Available and flexible to substitute teach when needed
Tutored students one-on-one
Kept students focused with proactive behavior modification and positive reinforcement
Assisted in morning assembly
Graded and evaluated student tests, writing assignments, projects, and coursework
Recorded student progress and attendance in the database to enable tracking history and maintain accurate records
Cashier/Team Leader
Chick-fil-A, Pensacola Christian College
08.2019 - 05.2022
Led team members in providing thoughtful customer service to all guests
Processed both cash and card purchases and returns
Worked extra shifts during busy periods and covered call-in employees to maintain service levels
Increased smooth, clean working conditions by 40%
Kept each area clean and operable
Flexible and helped in each area to ensure proper execution of each item and transaction
Assisted guests by answering questions and fulfilling their requests
Maintained professionalism in handling issues
Trained, mentored, and encouraged new employees with positive reinforcements and incentives to maximize performance and team contributions
Evaluated peak times and kept team members on top of cleaning tasks when necessary
Performed store opening, closing, and shift changes, and kept accurate logs
Reliable and dependable in management performance
Voiced opinions in leadership meetings on how to make Chick-fil-A better
Maintained stock to meet expected guest demands
Remained calm and flexible when short staffed
Helped two other restaurant concepts (The Grille and Papa Johns) take and run orders
Encouraged team members to be proactive at all times
Took instruction and criticism from superiors and fellow leaders in order to do better
Assembly line worker
Pensacola Christian College
08.2018 - 05.2019
Dependable on each shift
Used established assembly instructions to complete jobs quickly and accurately with zero errors
Worked well in teams
Communicative with fellow employees
Assisted quality assurance by inspecting items and disposing of expired food items
Stocked and replenished food / utensils used on assembly lines to maintain a consistent supply
Assembled food bags with minimal to no supervision
Maintained a good attitude toward supervisors, bosses, and other employees
Increased production by 10%
Cashier
Chick-fil-A
05.2017 - 08.2018
Greeted guests entering the store and responded promptly to their needs
Built relationships with guests to encourage repeat business
Operated registers on the front counter and drive-thru and processed cash and card payments
Trustworthy on each shift
Persuasive with new menu items and promotions
Increased sales of promotional items by 10%
Built customer service skills and went extra mile for each guest
Memorized menu items and correctly prepared each item
Quick to own up to and fix mistakes
Helped guests complete purchases, locate items, and sign up for the Chick-fil-A One app
Stocked merchandise as needed
Answered questions about store policy and addressed guest concerns
Addressed guest needs and made product recommendations to increase sales
Participated in upsale challenges with fellow employees
Handled cash with high accuracy and took care to check bills for fraud
Responded promptly to requests for assistance, spills, and other needs
Worked quickly and efficiently in each area
Kept cash wrap stocked, products faced, and shelving free of misplaced items or trash.
Worked well with others
Greeted guests entering the store and responded promptly to their needs
Education
Bachelor of Arts - Bible Youth Ministries
Pensacola Christian College
Pensacola
05.2022
Skills
Time management and business management
Prioritize resources effectively
Customer Service
Maintaining Clean Work Areas
Corrective Actions
Inventory Accuracy
Managing Production Teams
Operational Efficiency
Team Relationships
Credit Card Transaction Processing
Test Proctoring
Classroom Management
Quizzes, Tests and Exams
Grading
Tutoring
Customer Relations
Stock Management
Store Maintenance
Conflict Resolution
Refund Processing
Customer Assistance
Product Promotion
Store Opening and Closing
Assigning Tasks
Additional Information
AWARDS, Received Employee of the Summer award for Summer 2019
Received the Chick-fil-A Leadership Scholarship in Spring 2018
Received a Christian Service Scholarship in Fall 2019
Named to the Dean's List Fall 2020, Spring and Fall 2021, and Spring 2022
Singing, organizing, gardening
I enjoy singing for fun and also in church. I have a love for plants and gardening-seeing the benefits of hard work and planting. I also really enjoy cleaning and organizing. I do it for fun or to pass the time, plus those who live around me benefit from it as well.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
A mature person is one who does not think only in absolutes, who is able to be objective even when deeply stirred emotionally, who has learned that there is both good and bad in all people and all things, and who walks humbly and deals charitably with the circumstances of life.
Internship as a Pastoral Counselor at Hope Church/ Providence Home/ First Baptist Church in Columbia/ IFMInternship as a Pastoral Counselor at Hope Church/ Providence Home/ First Baptist Church in Columbia/ IFM