Alexis Culak
Dallas
Summary
Positive and upbeat, bringing thorough understanding of event planning and customer service to role. Knowledge of menu design and vendor coordination, combined with skills in budget management and staff supervision. Committed to creating memorable events that exceed client expectations.
Overview
6
6
years of professional experience
Work History
Director of Catering
Lakeway Resort & Spa
10.2023 - 05.2024
- Supervise the daily operations of the Banquet Department to achieve customer satisfaction and quality service with standard operating procedures
- Promotes, Plans, and executes member related activities and events
- Focuses on building long-term, value based relationships with club members
- Worked with executive chef in menu design and planning for large scale events
- Networking and developing new business opportunities and professional relationships
- Expanded company''s reach into new markets by targeting specific industries, such as corporate events or weddings, through targeted advertising campaigns.
- Trained and supervised team members to deliver top-notch service during large-scale catering functions.
- Increased event bookings by developing and implementing creative marketing strategies for catering services.
Director of Catering
The Austin Club
04.2023 - 09.2023
- Booked event facilities and coordinated set up and break down of both dining and kitchen areas.
- Conducted post-event evaluations with clients to gather feedback on services provided, identifying areas for improvement or potential upselling opportunities.
- Responded to initial inquiries, coordinating facility tours and food sampling.
- Cultivated a positive work environment that fostered employee engagement and teamwork in delivering exceptional service to clients.
- Optimized venue partnerships by maintaining open communication channels and promptly addressing any issues or concerns.
Catering Sales Manager
Lakeway Resort & Spa
08.2022 - 04.2023
- Administering proper catering operations to continue to deliver outstanding guest service and financial profitability
- Develop market segments, negotiate contracts, solicit new customers, and maintain relationships with current customers
- Be present onsite during each event to ensure proper event setup and satisfaction of the client
- Communicate with and provide direction and supervision to team members to execute catering events
- Organized corporate meetings, special events and social occasions to satisfy client requirements and increase facility revenues.
Regional Catering/ Event Manager
Zio's Italian Kitchen/ Sushi Zushi
10.2020 - 08.2022
- Promoted catering services for restaurant concepts through printed advertisements, social media posts, and targeted marketing campaigns
- Traveled to locations to assist with monthly forecasting and monthly catering budgets
- Streamlined event planning processes by implementing efficient project management strategies.
- Managed budgets and negotiated contracts with vendors, ensuring cost-effective event execution.
Catering Manager
Zio's Italian Kitchen
01.2018 - 10.2020
- Drove high sales volume through consistent high-quality service at catered events
- Maintained organized documentation regarding catering sales, event details, and personnel files
- Modeled excellent customer service to encourage staff to proactively assist customers to meet needs, building customer loyalty, and retention
- Interviewed job applicants, processed new hire paperwork, and provided on-the-job training
Education
High School Diploma -
McNeil High School
Austin, Tx01.2017
Skills
- Proficient Negotiation Abilities
- Leadership and Oversight
- Staff training and development
- Creativity and innovation
- Client meetings
- Food presentation
- Sales initiatives
- Event planning proficiency
- Schedule management
- Revenue growth
Accomplishments
- Collaborated with team of 5 in the development of American Idol Season 20.
- One-Time Pinnacle Award Winner
- Achieved Quarterly Goal by completing 100% of goal volume with accuracy and efficiency.
Timeline
Director of Catering
Lakeway Resort & Spa
10.2023 - 05.2024
Director of Catering
The Austin Club
04.2023 - 09.2023
Catering Sales Manager
Lakeway Resort & Spa
08.2022 - 04.2023
Regional Catering/ Event Manager
Zio's Italian Kitchen/ Sushi Zushi
10.2020 - 08.2022
Catering Manager
Zio's Italian Kitchen
01.2018 - 10.2020
High School Diploma -
McNeil High School
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