Alexis Diaz
Gardena,CA
Summary
Professional in sales with strong focus on customer service and product knowledge. Proven ability to collaborate effectively with team members and adapt to changing needs. Skilled in driving sales, maintaining organized displays, and assisting customers. Reliable and results-driven, ensuring consistent achievement of sales targets and positive customer experiences. Seeking a challenging yet rewarding role to use my full potential.
Overview
4
4
years of professional experience
Work History
Barista
DELAWARE NORTH @ LAX / COFFEE BEAN AND TEA LEAF
08.2023 - 06.2024
- Opened the store during early morning hours.
- Closed the store, ensuring cleanliness and readiness for the morning shift.
- Prepared and served drinks, including specialty beverages and teas.
- Conducted inventory checks and managed stock.
- Provided excellent customer service by greeting customers and addressing their needs.
- Worked effectively in fast-paced environments.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked flexible hours across night, weekend, and holiday shifts.
Sales Associate
FOREVER 21
06.2020 - 01.2023
- Assisted customers with purchases and inquiries.
- Answered customer questions about products and services.
- Promoted company products to increase sales.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Prepared merchandise for sales floor by pricing or tagging.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Education
High School -
Gardena High School
Gardena, CA06.2023
Skills
- Time management
- Friendly and outgoing
- Attention to detail
- Team player
- Cash handling
- Opening and closing duties
- Exceptional customer service
- Cash register operation
- Espresso machine operation
- Safe food handling
- Beverage preparation
- Excellent memory
- POS systems
- Inventory management
- Up-selling
- Sales expertise
- Product displays
- Data entry
- Customer service
- Relationship building
- Multitasking
- Team collaboration
Timeline
Barista
DELAWARE NORTH @ LAX / COFFEE BEAN AND TEA LEAF
08.2023 - 06.2024
Sales Associate
FOREVER 21
06.2020 - 01.2023
High School -
Gardena High School
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