ALEXIS DIAZ
Lodi,CA
Summary
Experienced receptionist with proven ability to manage front desk responsibilities as a group and independently. Used many of my skills to greet patients, communicate appropriately and handle questions/conflicts professionally. Skilled in multitasking, organization and providing great customer service.
Overview
2026
2026
years of professional experience
Work History
TEACHER AIDE
City of Lodi
01.2024 - 01.2026
- Provided after school care for various elementary schools through the after-school program. Created lesson plans for daily activities. Effectively aided with conflicts between children. Maintained clean and safe environment. Communicated with parents about children's day. Attended meetings and organized presentations as needed.
CUSTOMER SERVICE REPRESENTATIVE
Accell Marketing, Inc.
01.2019 - 01.2022
- Provided product information, troubleshooting assistance and resolved customer complaints effectively. Processed orders, returns and exchanges. Provided great customer service with a positive attitude.
Customer Service Representative/sales
Metro PCS
2016 - 2018
- Greet patients with friendly and professional demeanor. Answer phone calls and direct calls to appropriate personnel. Manage appointment scheduling and maintaining up-to-date calendar. Provide administrative support to various departments as needed.
Education
High School Diploma -
CBK Academy
Lodi, CASkills
- Multitasking
- Front Desk Management
- Customer Service
- Appointment scheduling
- Administrative Support
- Phone Handling
- Organized
- Interpersonal Communication
- Problem Solving
- Computer and Office Systems
- Patient
- Adaptable
- CPR/First aide certified
Timeline
TEACHER AIDE
City of Lodi
01.2024 - 01.2026
CUSTOMER SERVICE REPRESENTATIVE
Accell Marketing, Inc.
01.2019 - 01.2022
Customer Service Representative/sales
Metro PCS
2016 - 2018
High School Diploma -
CBK Academy