Alexis Dirksen
Urbandale,IA
Summary
Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings. Innovative and goal-oriented. Dedicated team player skilled at mediation and conflict resolution.
Overview
8
8
years of professional experience
Work History
Social Work Case Manager
Department of Health and Human Services
Osceola, IA
09.2023 - Current
- Applies casework principles to field casework situations, giving assistance to various clientele groups.
- Provides basic social work services in programs offered by the Department of Human Services; carries a full caseload.
- Provides basic social work services and placement services for dependent, neglected and delinquent children who have been committed to institutions, to assist in facilitating their reintegration into the community.
- Serves as a member of an institutional interdisciplinary treatment team; provides casework and group work services.
- Performs outreach activities gathering and evaluating information regarding clients or programs, developing an assistance or treatment program, and coordinating activities with relevant community agencies, as directed. Completes or directs the preparation of necessary records and reports.
- Advised family members on how best to address behavioral issues related to mental illness or substance abuse disorders.
- Assisted in developing long-term recovery plans for individuals suffering from addiction issues.
88M Motor Transport Operator
Iowa Amry National Guard
Mason City, Iowa
01.2016 - Current
- Operated with safety and skill to avoid accidents and delays.
- Clearly communicated with dispatchers to give updated information on estimated times of arrival and latest road conditions.
- Loaded and unloaded products at warehouses and customer locations using hand trucks, pallet jacks, and forklifts.
- Completed regular inspections and maintenance actions, as well as basic equipment repairs, to keep equipment operating at peak levels.
- Deployed 2022-2023 to aid in transportation of dangerous goods in over 9 countries in Europe.
Assistant Manager
Marcus Theatres Cooperation
Cedar Falls, IA
03.2017 - 11.2022
- Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
- Reviewed sales and gross profit report to assess company efficiency.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Mentored team members to enhance professional development and accountability in workplace.
- Increased employee performance and job satisfaction to strengthen retention and engagement
Direct Support Staff
Comprehensive Systems Inc.
Cedar Falls, IA
02.2018 - 10.2022
- Supervised daily activities and provided assistance to staff.
- Updated patient files with current vitals, behaviors, and other data relevant to treatment planning.
- Entrusted to handle confidential and sensitive situations in professional matter.
- Built and maintained rapport with clients and family members to facilitate trusting caregiver relationship.
- Recorded status and duties completed in logbooks for management.
Direct Support Staff
Lutheran Services Of Iowa
Waverly, IA
03.2020 - 04.2021
- Supervised daily activities and provided assistance to staff.
- Updated patient files with current vitals, behaviors, and other data relevant to treatment planning.
- Entrusted to handle confidential and sensitive situations in professional matter.
- Built and maintained rapport with clients and family members to facilitate trusting caregiver relationship.
- Recorded status and duties completed in logbooks for management.
Education
Bachelor of Arts - Criminology And Sociology
University of Northern Iowa
Cedar Falls, IA12-2021
Skills
- Mission Execution
- Military Protocols
- Military Procedures
- Physical Fitness
- Team Collaboration
- Developmental Management
- Issue Resolution
- Client Relationships
- Positive Attitude
Affiliations
- I started playing rugby in college which taught me endless life lessons. I developed exceptional leadership capabilities due to being a team captain for 4 years. I helped not only leading my teammates on the field but off the field as well. I am not only a hard worker, but I will always continue to push those around me to be the best.
Timeline
Social Work Case Manager
Department of Health and Human Services
09.2023 - Current
Direct Support Staff
Lutheran Services Of Iowa
03.2020 - 04.2021
Direct Support Staff
Comprehensive Systems Inc.
02.2018 - 10.2022
Assistant Manager
Marcus Theatres Cooperation
03.2017 - 11.2022
88M Motor Transport Operator
Iowa Amry National Guard
01.2016 - Current
Bachelor of Arts - Criminology And Sociology
University of Northern Iowa