Urooba Fatima
Summary
I am seeking an Account Manager role in healthcare to apply my skills in client relations, communication, and advocacy for optimal service, delivery, and client satisfaction.
Overview
6
6
years of professional experience
Work History
Social Work Case Manager
Trinity Health
02.2021 - Current
- Complete screenings, evaluations, comprehensive psychosocial assessment for patients and families along with identifying patient’s short and long term goals
- Proactively create plans based on patient’s to meet patient’s goals based on their screenings and evaluations
- Advocate for patient and family needs in various settings including inpatient, outpatient, and community
- Promote communication and collaboration among interdisciplinary team members
- Coordinate patient discharge and continuity of care meetings
- Build and maintain a working relationship with community partners
- Lead training on Epic Charting System across Trinity Health hospitals nationwide.
Independent Study
Michigan Medicine – University of Michigan Hospitals
05.2021 - 07.2021
- Actively participated in Department of Pediatric Psychiatry Social Work Clinical Rotations
- Conducted psychosocial assessments, presented clinical notes, discussed clinical impressions and diagnosis possibilities, and recommended interventions, treatments, and discharge plan
- Actively participated in in-depth trainings on Cognitive Behavioral Therapy
- Actively engaged in Social Work Grand Rounds.
School Social Work Intern
Global Educational Excellence
08.2020 - 06.2021
- Advocated for students and mobilizing family, school, and community resources to enable the child to learn as effectively as possible
- Created Individualized Educational Plans
- Led interprofessional meetings reviewing individualized educational plans with student and parents
- Actively communicated in special education assessment meetings as well as individual educational planning meetings
- Completed clinical assessments of students with mental health concerns.
Social Work Intern
Arab American and Chaldean Council
01.2018 - 08.2018
- Provided career counseling to help clients who are seeking employment identify and make appropriate career decisions
- Responsible for maintaining a job development log that includes the names of companies, job openings, and contact information for clients
- Assisted community mental health clubhouse with accreditation process
- Successfully completed training/certifications through the Detroit Wayne Mental Health Authority.
Education
Master of Social Work -
University of Michigan
Ann Arbor, MI07.2021
Bachelor of Social Work -
Eastern Michigan University
Ypsilanti, MI12.2018
Skills
- Strategic Planning
- Relationship Management
- Client Relations
- Budget Development
Timeline
Independent Study
Michigan Medicine – University of Michigan Hospitals
05.2021 - 07.2021
Social Work Case Manager
Trinity Health
02.2021 - Current
School Social Work Intern
Global Educational Excellence
08.2020 - 06.2021
Social Work Intern
Arab American and Chaldean Council
01.2018 - 08.2018
Master of Social Work -
University of Michigan
Bachelor of Social Work -
Eastern Michigan University
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